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Xiaomi Mi 5 Pro explodes, company denies any responsibility according to user (photos)

by Dimitris Economou 14

For sure, everybody knows the #batterygate# scandal that plagued Samsung Note 7 last year, that lead to the total recall of the device and huge losses for the company. Not many days ago, we received an email from one of our readers that had an unfortunate event with a Xiaomi Mi 5 Pro. As you can see in the following photos, the device battery exploded leading to 3 burned fingers.

Xiaomi Mi 5 Pro

According to what he told us, the owner of the device, contacted Xiaomi to mention the incident and see what can be arranged for a replacement. To his astonishment, Xiaomi denied any responsibility and claimed that every device is thoroughly tested before leaving the production line and since the device was purchased not from their official store but from Aliexpress, it is not certified and might be fake.

Xiaomi Mi 5 Pro

The owner that saw the device inflate and then bursting into flames immediately threw it out the window to avoid risking setting the house on fire. As you can see, when checking on the official Xiaomi site to see if the device is genuine, the result is positive. Surely a weird reaction from Xiaomi that we will try to contact to hear their side of the story.

Xiaomi Mi 5 Pro Xiaomi Mi 5 Pro

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  • Zero

    Ok… Xiaomi is about to commit a fatal error leading to a big problem for them.

  • androwin

    This is what happens when you purchase from UNKNOWN brand you don’t even get support.

    • Gavin Devine

      Unknown brand? Xiaomi sold more phones in Asia last year than Samsung.
      Just because you don’t know them, doesn’t mean they’re unknown.
      Talk about ignorance…

    • GalacticMang0

      unknown brand? This is Xiaomi!!!

  • Johhny John

    Made up.

    • Andrew

      Not made up.

      • Ionut Johnny

        Then the sellers should be accounted for as Xiaomi stated.

  • Behera Debabrata

    It’s a surprise to see how xiaomi act in this matter, As a flagship killer phone and com. You should have proper explanations to your customers querry. These Chinese phone makers making themselves hurt in a boomerang manner

  • If buy from Giztop, 2 year warranty. I think it’s not good idea buy from AliExpress.

  • Boober

    Love the fake news going around now that Xiaomi has shown that even a tiny 7 year old company is more than a match for tech giants like Samsung and Apple. Wonder which one paid for this one. Last time it was a Mi4i. Glad this time Xiaomi didn’t hold back and told the guy right off the bat that it wasn’t bought on the official store. Counterfeit Mi devices are rampant across the world because of the high demand and even official Mi devices get malware installed onto them when they are resold by unofficial sources. Hope this guy learned his lesson. Always buy official when it comes to popular super phones like Xiaomi devices.

    PS: My collection of Mi devices are all doing fine even when I put them through so much. My Mi4, 5 and 5s have been at the 40 degree range and no explosions yet. Samsung and Apple should just stick to shameless copying off the company instead of this slander campaign. Q2 sales are way up so clearly it isn’t working.

    • Andrew

      Are you even read the article? This phone passes genuine test in
      official Xiaomi verification site. You can even check yourself, there is
      imei and serial. How can it be counterfeit? Wake up.

    • You must work for xiaomi 😀

    • Ezzy

      Wow, your devices are ok, so ALL Xiaomi devices must be ok too. Logic FTW.

  • Junior Lopes

    Estou surpreso com a atitude da xiaomi em negar a responsabilidade deste incidente…