Apple recently updated a blog post regarding the MacBook Butterfly Keyboard class action lawsuit. The court approved the settlement on May 25th, 2023, after completing their review of claims. An order for payments was issued on June 27th, 2024, with eligible claimants receiving payouts by the end of August 2024.

The class-action lawsuit was filed in the US by May 2018

In March 2015, Apple introduced the ultra-thin 12-inch MacBook with a new butterfly keyboard design. While achieving a slim profile, this keyboard was plagued by issues like sticking keys, missed inputs, and letter repetitions. October 2016 saw the introduction of the second-generation butterfly keyboard in 13-inch and 15-inch MacBook Pro models. Users once again reported problems with sticky and unresponsive keys.

By May 2018, a class-action lawsuit was filed in the US, accusing Apple of being aware of the keyboard’s defects. In June 2018, Apple acknowledged a “small number” of users experiencing these issues and launched a worldwide keyboard service program for affected MacBook, MacBook Air, and MacBook Pro models.

The compensation depends on the extent of repairs needed:

• Up to $395 for those who had their entire butterfly keyboard replaced more than twice.
• Up to $125 for users who replaced their butterfly keyboard once.
• Up to $50 for users who only needed keycap replacements.

(Via)

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Apple agreed to pay $50 million to settle a class-action lawsuit related to faulty butterfly keyboards that were used in MacBooks from 2015 to 2019. Emails about the settlement are now being sent to eligible MacBook Pro owners who may receive a payment.

MacBook Pro owners eligible for compensation in “Butterfly Keyboard” settlement

MacBook Pro owners with faulty butterfly keyboards will now be receiving emails about the $50 million settlement reached in a class-action lawsuit against Apple. The lawsuit, which dates back to 2018, was filed by a group of customers who claimed that Apple concealed the defect in the butterfly keyboards of their MacBooks in order to continue selling the machines. The butterfly keyboards, which were used in MacBooks between 2015 and 2019, were known for experiencing problems such as repeating keys, sticky keys, and full keyboard failures.

In June 2018, Apple launched a keyboard repair program for MacBook, MacBook Pro, and MacBook Air models that covered four years after purchase. However, the program only replaced butterfly keyboards with another butterfly keyboard, rather than fixing the underlying issue. In response to the lawsuit, Apple agreed to pay $50 million to settle the case and offer compensation to affected customers.

MacBook Pro owners who had at least two topcase replacements from Apple within four years of purchase are considered Group 1 Settlement Class Members and will receive an automatic payment as well as an email about the settlement. Group 2 Settlement Class Members, who had a single topcase replacement, will need to submit a claim form to receive compensation.

Group 3 Settlement Class Members, who had a keycap replacement, can also submit a claim form to receive a small settlement. Monetary awards will be based on the number of repairs required, with amounts up to $395 provided to those who had two or more topcase replacements. In the mail it says:

“Dear MacBook Owner, You are receiving this email because you previously reached out to our firm regarding your MacBook laptop. On November 28, 2022, the Court granted preliminary approval of $50 million nationwide settlement that would benefit MacBook purchasers who had their “Butterfly” keyboard repaired. You can find more information about the settlement, eligibility, the approval process, and your options at (here).”

Claims will be accepted through March 6, 2023, and a final approval hearing will take place on March 16, 2023.

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(via)

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