Google has unveiled the Pixel 6 series flagship smartphones and is expected to officially launch the lineup next month. Ahead of the latest Pixel series phones are available for purchase, the older Pixel 3 and 3 XL users are facing major issues with their unit.

As per the latest report coming from Ars Technica, users of the Google Pixel 3 and Pixel 3 XL are complaining about their phones suddenly stop working and become completely unresponsive. It adds that the phones can’t boot into Android and only shows Qualcomm recovery mode called “Emergency Download (EDL) mode.”

The usual method for flashing a new version of Android on the device isn’t working given that users cannot get out of the Emergency Download (EDL) mode and into the normal bootloader to use tools like fastboot or Google’s slick.

It is speculated that the problem is not released to a software update rolled out by the company but is likely related to hardware because of a lack of recoverability options. Also, the fact that users have been reporting this issue over the course of several months, indicating an end of life for a batch of hardware components.

Folks at TrustedReviews reached out to Google and the tech giant’s spokesperson confirmed that the company is aware of the problem, but had nothing else to say related to this matter. We expect more information from the company in the coming days.

Google Pixel 3 series was released at the end of 2018 and was available for purchase for about 18 months and comes with a two-year warranty. For the Pixel 4 XL, the company extended the warranty to three years because of some hardware issues. So, Google could do the same and extend the warranty for Pixel 3 series owners.

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