After waiting for over two months, Samsung finally launched Galaxy S10 5G last week in South Korea. Inadvertently, the world’s first commercial 5G device is facing some serious performance issues such as failing to switch between 5G and LTE, lower than expected speeds and limited 5G coverage. Multiple users are complaining about these problems, reports Business Korea.

Samsung Galaxy S10 5G is off to a rough start, and concerned companies are “shirking their responsibilities” to early 5G adopters. Samsung and other three telecom operators – SK Telecom, LG Uplus, and KT are running from their responsibilities, showing their inability to find where the problem lies.

Samsung claims to have fully optimized the device with 5G networks after rolling out a new firmware on April 6. The update improved base station signal acquisition and added some changes. On the other hand, telecom operators – SK Telecom and LG Uplus noticed complaints dropped after updating their base stations. Whereas, Korean Telecom entirely denied any complaints regarding incompatibility from its 30000 5G subscribers.

Speaking about the Galaxy S10 5G issues, an industry expert says the 5G network is not fully optimized. For a smooth transition between 5G and LTE networks, base stations need to be tweaked accordingly.

It is nearly impossible to get to the root of the issue until LG V50 ThinQ launches later this month. It will bring clarity and help to identify whether the device or network provider is a culprit here.

Samsung launched Galaxy S10 5G in Korea with Exynos 9820 octa-core processor featuring a 7-nanometer process and speeds ranging between 1.7 GHz and 2.8 GHz. It includes a 6.7-inch Infinity-O display with a pixel density of 505 ppi. It supports 1200 nits of brightness, high color accuracy, and HDR 10+ support. In the camera department, the S10 5G shares a triple rear camera module – 16MP ultrawide, 12MP telephoto, and a 12 MP wide-angle camera. A 10 MP selfies camera is present on the front side.

• Read More: Samsung Galaxy S10 5G vs Huawei Mate X vs ZTE Axon 10 Pro 5G: Specs Comparison

Featuring in-screen ultrasonic fingerprint scanner, it also includes Bluetooth 5, WiFi 6 and Fast Wireless Charging 2.0.

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Samsung launched its Galaxy S10 series last month at an Unpacked event in San Francisco. Among newly launched devices, there was the Galaxy S10 5G, slated for launch in spring exclusively on Verizon, AT&T, Sprint and T-Mobile. Progressively, Samsung on Thursday shared it will launch Galaxy S10 5G in South Korea in the first week of April, without any pre-order programme. According to Yonhap news agency, the 5G device will be on sale from April 5 via three major network carriers in the country.

Samsung Galaxy S10 5G will cost around 1.5 million won (~$1332), according to industry sources. Earlier this week, the Galaxy S10’s 5G model passed signal verification test at National Radio Research Agency in South Korea.

The handset will be sold globally via various network carriers – it will be exclusive to Verizon in the US and O2 in the UK. Verizon is launching its 5G network from April 11, O2 will begin from Edinburg, London, and Cardiff later this year. Although, Samsung’s schedule to launch Galaxy S10 5G in the US & UK is still unknown.

• Read More: Samsung Galaxy S10 series shipments exceed 500,000 units in Mainland China

Additionally, Samsung Galaxy S10 5G has a 6.7-inch Dynamic AMOLED display with 1440 x 3040 pixels resolution. It will feature Snapdragon 855 chipset in the US and Exynos 9829 worldwide. Other features include a 4200 mAh battery, 8GB RAM, 256 GB Internal, Android 9.0 Pie and in-display fingerprint sensor. A quad camera setup on the rear consists of a 12 MP telephoto lens, 12 MP Dual Pixel AF, 12 MP ultra-wide camera, and a 3D depth sensor. A 10 MP f/1.9 camera will be present on the front side.

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