The Galaxy S8 and S8+ are Samsung’s latest flagship phones. Last week, those who pre-ordered their devices in Korea got it a little early only for some to notice a red tint on their display. Samsung’s attention has been called to the matter and owners have been informed to expect a software fix.

The affected phones have their displays appearing with a bit of red when compared to others. Owners will be able to notice the tint when viewing a page or picture that is mainly white. Samsung is trying to manage the situation and has promised a software patch to fix the issue instead of asking them to return for a replacement.

There is a color balance setting in the menu already but some owners weren’t able to correct the issue even with that. Samsung has said in a statement sent to WSJ that the patch will add “a further enhanced ability to adjust the color setting to their preference.”

So far that is the only recorded issue with the new device and we are sure Samsung would love to keep it that way. Last year’s Galaxy Note 7 issue is still fresh in our minds. It put customers’lives at risk and it cost Samsung a lot of money too. We hope the same doesn’t happen with the Galaxy S8 and S8+.

READ MORE: Samsung and Qualcomm Already Working on Snapdragon 845 for Galaxy S9

There is no news of when the fix will roll out yet but Samsung will definitely not ship out new units until the problem is fixed from the factory. Does this mean that you should hold off buying the Galaxy S8 now? The choice is yours to make.

(Source)

The post Samsung To Release Software Patch to Fix Galaxy S8 Red Tint Display Issue appeared first on Gizmochina.

Several images of Galaxy S8 and Galaxy S8+ have surfaced on social sites that show that their screens have an easy noticeable red tint. Samsung did release a statement on it by saying that it is not caused because of a quality issue and it can be fixed by the user on the phone. Samsung has also revealed how to fix the issue by navigating to the color optimization settings for the screen.  If the red tint cannot be fixed, the South Korean company has advised its customers to approach its service centers for further assistance.

The issue became viral on April 17, the day when the Galaxy S8 duo debuted in South Korea. Curious users uploaded Images of Galaxy S8 with red tint on social media websites. Since Samsung has revealed how to fix the problem, it is does not seem to be a very serious issue. However, speculations are rife that it may be a manufacturing defect associated with faulty chips present on the device that results in the failure of its GPU. Other claims that the 18.5:9 aspect ratio available on the S8 duo has resulted in stability issues with the screen.

According to Raymond Soneria from DisplayMate, the red tint issue on Galaxy S8 could have been caused because of miscalibration and it is something that can be fixed through the settings of the phone. Soneira added that his two Galaxy S8 phones are correctly calibrated and there is no red tint on both of them as the display settings are set to the Factory Defaults.

Read More: Galaxy Note 8’s Dual Rear Camera Will Rival iPhone 8, Claims Analyst

In order to get rid of the red tint on Galaxy S8 and Galaxy S8+, one can adjust the White Point and Color Balance controls present inside Display Settings that respectively allow the users to make the display reddish or bluish. Even the Night Shift Blue Light Filter control available in Display Settings can make the screen appear red.

Soniera has further said that the issue can be caused by defect in the OLED panels, misadjusted screens at the manufacturing facility or software bugs. However, he feels the most likely way to fix the issue is by accessing the Color Balance settings. This can be done by going to Settings > Display > Screen Mode > Color Balance.

(source|via)

The post Samsung Galaxy S8 Red Tint Problem: How to Resolve It appeared first on Gizmochina.