Game Optimizing Service Archives - Gizmochina

Samsung CEO apologizes to users over GOS controversy

Sudhanshu — Fri, 18 Mar 2022 19:15:14 +0000

Earlier this month, Samsung got into hot waters over the GOS performance throttling fiasco. The company was basically found to be artificially limiting the performance of over 10,000 apps through GOS (Game Optimizing Service) including system apps, Google apps, and numerous third-party apps by over 56%. The GOS comes pre-installed in many Samsung smartphones including their latest flagship line, the Galaxy S22 series.

The kicker was that these limitations excluded benchmarking apps, which meant that the devices were showing performance that was actually not representative of real-world performance. As a result, Samsung’s last four flagship smartphones were kicked off the popular benchmarking site, Geekbench.

After being caught, Samsung quickly acknowledged the issue stating that the GOS is meant to optimize CPU and GPU performance to prevent excessive heating and increase the battery life of smartphones. Following this, the company started rolling out software patches to smartphones affected by the GOS limitations essentially undoing the limitations imposed before.

Now, at the recent annual Samsung shareholders meeting, the company’s VC and CEO Jong-Hee Han has issued an official apology to Samsung users over the GOS controversy. The chief executive admitted Samsung did not appreciate customer concerns and said Samsung will “listen to customers more closely to prevent such an issue from happening again”.

The update has still not reached all regions but when it does, it’ll be interesting to see how the Samsung Galaxy S22 series, especially the Galaxy S22 Ultra‘s battery performance is impacted, which has previously been praised for offering extraordinary battery life.

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Samsung rolls out GOS update in South Korea to undo performance throttling

Sudhanshu — Thu, 10 Mar 2022 15:54:59 +0000

Last week, Samsung was found to be artificially limiting the performance of over 10,000 apps through GOS (Game Optimizing Service) including system apps, Google apps, and numerous third-party apps which the company later came out and confirmed.

The Korean giant stated that the GOS is meant to optimize CPU and GPU performance to prevent excessive heating and increase the battery life of smartphones. These limitations however do not apply to benchmarking apps, which led Geekbench to delist the last four generations of Samsung flagships from its rankings.

South Korea has launched the GOS firmware for the S22 series, and the game performance is unblocked. pic.twitter.com/NOc5bAZ1gW

— Ice universe (@UniverseIce) March 10, 2022

Now, as promised before, Samsung has started pushing out a patch that sees these artificial limitations completely removed. The patch is currently going live in South Korea in waves via an OTA update. So it’s only a matter of time before the update hits the devices of users around the globe.

As we know, the latest Samsung flagship offered an exceptional battery life through normal use and long gaming scenarios. So enthusiasts, as well as normal users would be interested to see how much of a difference does removal of the GOS limitations makes on the battery life.

Heating will also be something to take note of now that the Galaxy S22 Ultra won’t be as strictly throttled while performing demanding workloads.

Samsung confirms smartphone performance throttling, patch in works

Sudhanshu — Fri, 04 Mar 2022 15:22:26 +0000

A couple of days ago, Samsung was found to be artificially limiting the performance of over 10,000 apps including system apps, Google apps, and numerous third-party apps with their Game Optimizing Service (GOS) which is often pre-installed on Galaxy smartphones.

The GOS is claimed to improve performance in games by preventing overheating and throttling issues, however, it appears to be more of a solution catered towards extending the battery life by restricting app performance. In tests conducted by a Korean Youtube, it was revealed that the GOS cuts down the performance of apps by over 56%. The Youtuber was able to achieve these results by changing the package name of the popular benchmarking app 3DMark (which GOS does not limit the performance of) to Genshin Impact, which is mentioned in the list of apps that get their performance throttled.

Now, Samsung has released a statement (translated by known tipster Dohyun Kim) for its Korean users who uncovered the app throttling issue. The statement reads ” GOS (Game Optimizing Service) of the Samsung Galaxy S22 series is pre-installed to optimize CPU and GPU performance and prevent excessive heating when you play a game for a long time. To meet the current needs of different customers, we are planning to update the Game Booster Lab as soon as possible to offer an option to prioritize performance.”

So it appears that Samsung is working hard to quickly resolve this issue and will soon be pushing an update that will optimize the GOS to focus more on performance rather than saving battery.

It is still unclear as to how many devices are affected by this performance limitation of the GOS, however, it is confirmed to be preinstalled on the Samsung Galaxy S22 series devices along with the Galaxy S21 Plus and the Galaxy S20 FE.

Samsung found to be artificially limiting performance on 10,000 apps

Zohaib Ahmed — Thu, 03 Mar 2022 08:26:18 +0000

Samsung has been found to be putting performance limits on over 10,000 apps — a list that includes system apps, Google apps, and numerous third-party apps. The company says that this is to ensure the safety of consumers.

The limits are imposed through the Game Optimizing Service (GOS), which is supposed to prevent overheating and throttling issues by optimizing system performance. However, as Twitter user @GaryeonHan has discovered, the scope of the service extends far beyond games and meddles with apps too.

Samsung created an app called GOS and used the app to limit game performance, making the gaming experience worse. However, according to what the Korean community found out today, Samsung confirmed that it has put performance limits on more than 10,000 apps… pic.twitter.com/U58AreZZoo

— 한가련 (@GaryeonHan) March 2, 2022

GOS has been pointed out to be imposing performance limits even when a device’s temperature is within a reasonable range. And as if that isn’t enough, the service actually goes soft on benchmarking apps like Geekbench, omitting them from the throttle list. This is a clear indication of trickery, as scores through such apps wouldn’t be representative of the actual experience.

In short, as long as the GOS continues its imposition in its current form, users will not be getting the performance they paid for. If you are one of the customers brandishing a brand new Galaxy S22 model, the Snapdragon 8 Gen 1/Exynos 2200 under the hood may not be outputting at its maximum.

Regardless, Samsung is investigating the GOS issue and approaching it as seriously as the Galaxy Note 7 debacle, according to information from Naver, so we should be getting a response from them soon.