According to a new report, the official website of HTC is currently facing issues and has not been working correctly for many users. It is suffering from login issues and has raised concerns regarding its Elevate program.

Notably, the website’s login was working for some number of people but the vast majority is still facing an error commonly in the lines of “Http/1.1 Service Unavailable.” This message pops up when many users tried to attempt to gain access to HTC’s Elevate program’s online domain.

Trying to do my monthly log-in to #HTCelevate and https://t.co/yEiY41hZ7q isn’t loading for me at all across several browsers. Others seeing the same issue? pic.twitter.com/CBuA68gvv8

— Jason Dunn (@jasondunn) January 2, 2020

HTC has been ailing from falling revenue streams that show no sign of rising in the near future. The number of people that are still faithful to the brand and participating in the Elevate program are now also in doubt. Reportedly, users are concerned if the company has officially taken the website down and closing the servers.

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For those unaware, the Elevate program is a private members-only community for the top fans and supporters of HTC. It is a worldwide program with members all across the globe. The members receive direct updates from the company and access to HTC team members. They can also give feedback directly to HTC personnel and gain access to members-only events as well. Furthermore, the company also participates in random giveaways with its members on certain occasions.

Unfortunately, the issue is still ongoing with no official statements being made by HTC or any spokesperson. The company has yet to address the issue and news reporting outlets have also tried reaching out to the company and are awaiting a response.

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(Via)

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Is HTC presently shaking up its smartphone business division? That is what it looks like as the company has officially announced that Chialin Chang who is the company’s president of smartphone and connected devices business has resigned the position with effect from February 14.This is coming on the heels of the recent loss of its Pixel team to Google in a deal which brought some much-needed revenue to the company.

Chialin Chang used to be the face of the company during smartphone launch as that fell under his purview. He joined the company as CFO back in April 2012 and rose to the position of president of  HTC’s smartphone business with his portfolio also extending to the smart connected devices business. The company’s press release didn’t give details of the reason for the sudden resignation but only cited “personal career plan”.

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There are indications that Mr Chang plans to set up an AI start up later this year. However, we cannot rule out a connection between HTC’s struggling smartphone business and the resignation. HTC has had a dismal performance especially in China where it is struggling to stage a comeback. The latest quarterly results released by HTC shows that the company faced a net loss of $103 million in Q3 2017, which also happened to be its tenth consecutive quarterly loss. So, the resignation could, in fact, be a shakeup that isn’t made to look like one. No word yet on who replaces Mr Chang.

(source)

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