The COVID 19 pandemic may have adversely affected several businesses but there are some who smile at the bank as a result of the boom experienced. One very prominent startup in this category is Zoom Meeting. Another less prominent startup that had a surge in its business is the remote interpretation platform, Interactio.

Interactio boasts of some big-hitting customers within its ranks. These include Microsoft, BMW, the United Nations, JP Morgan, etc. The company has carved a niche by providing digital tools to connect online meetings with certified human interpreters who provide real-time interpretation between participants. It also offers various services like a video-conferencing application that interfaces with several apps like Zoom for online meetings with interpretation service incorporated. The company has a pool of certified interpreters that could be deployed to give an on-site interpretation or online services.

Interactio offers interpretation services in any language, and says it hosted over 18,000 meetings within the past year with over 390,000 participants, reflecting its strong presence as a one-stop platform for language services.

The company recently posted its earnings for 2020 even with the scourge of the COVID-19 pandemic. It would be expanding its scope via the Series A funding from a group of investors led by Eight Road Ventures.

The new funding will help the company develop its language interpretation infrastructure to cater to multiple interpretation services during online multi-lingual meetings. Interactio hopes to further move higher on the spectrum of language communication services in the ever-widening works of online interactions.

The goal is to offer a fully hybrid solution that can be seamlessly integrated with hardware on-site. The overall outlook remains bright for the young company, and the new funding will accelerate its growth trajectory.

There are still issues in the ability of the app to meet fully the services demanded by users, as underscored by feedback from both iOS and Android users. The platform will also have to cope with fast-evolving voice assistant interpretation services that do not need a physical interpreter.

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(via)

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