Back in December 2021, it was reported that a possible software glitch may have prevented the Apple iPhone 13 series from using active noise cancellation when receiving calls via the phone’s receiver. The lack of noise cancellation when receiving calls may reduce the call quality. Now, several weeks after the earlier leak, Apple Support has officially confirmed (9to5Mac) the absence of the in-call noise-canceling feature on the iPhone 13 series.

The in-call noise cancellation feature has been prominent in iPhones for about a decade and it reduces ambient noise during phone calls when the receiver is held to the ear. The report quotes Apple Support as confirming the absence of in-call noise cancellation in the iPhone 13 series, although no official explanation of the decision was provided.

Apple has left industry watchers in the lurch about its decision to exclude the in-call noise cancellation feature from its latest smartphones. There could be some aspects of the functionality still present in the iPhone 13 series, and users could enhance their calls by using external accessories with noise-canceling support, like earbuds and headphones. While a software glitch is being ruled out at this time, there could be a software update or upgrade that could improve in-call audio quality, but it is not clear yet whether Apple will tow that line.

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(via)

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