Update: OnePlus reached out with an official clarification regarding this incident, which also added more context. The statement reads, “We would like to clarify that the Reddit post referenced in the article presented a one-sided account and was shared before we had the opportunity to fully investigate the issue. We understand such situations can be frustrating for users, and we remain steadfast in our commitment to customer satisfaction.”

It further adds that “Our R&D team is awaiting the device for a thorough examination, and we are committed to sharing transparent findings once the root cause is identified.” The original story continues below.

Just over a month after its unveiling, the OnePlus 13s (Review) is already being plagued by the infamous green line issue. This frustrating glitch is related to the display and has already affected many older OnePlus smartphones, ranging from both flagship to mid-range models. Now, it seems that even its compact flagship model isn’t safe.

The First OnePlus 13s with Green Line Issue is Already Here

One Reddit user shared an image of his OnePlus 13s, which had developed a green line on its display just a while after its purchase. The Reddit post talked about his experience with this issue, customer care support, and his entire ordeal. While the initial response from the OnePlus service center was less than desirable, the Chinese brand quickly made things right and even shared a statement with PhoneArena.

To recall, OnePlus offers the industry’s first lifetime warranty against green line issues in India. However, it had failed to immediately help the OnePlus 13s owner. The company is now claiming that this was an isolated case, that the issue has been resolved, and that it will continue to commit to both customer satisfaction and product quality. But leaving aside the entire service center fiasco, it’s surprising to see yet another OnePlus phone face this issue such a short while after its release.

To be fair, any device with an OLED display, like smartphones and TVs, can develop green lines. However, OnePlus faced the most backlash over this issue, which prompted it to offer a lifetime display warranty against this problem. So seeing a brand new premium model being affected by this issue once again raises concerns. If there are any kind of quality issues with the screen, we can expect to see more reports surface. Hopefully, OnePlus continues to provide robust support to its customers.

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The post [Update] OnePlus Responds to OnePlus 13s Green Line Issue: Investigation Underway appeared first on Gizmochina.

Over the years, OnePlus has gained a strong reputation in the premium smartphone segment. However, a persistent issue that has troubled some OnePlus users is the green line display issue. While there are many factors that cause this problem, it is something that can affect any OLED panel. So here’s a list of all premium OnePlus models that have been plagued by this problem.

OnePlus 8 Series, OnePlus 9 Series, & OnePlus 10 Pro

One of the earliest models to face the green line issue was the OnePlus 8 series. These annoying lines on the display started affecting owners of the OnePlus 8, OnePlus 8 Pro, and OnePlus 8T. Similarly, even the OnePlus 9 lineup that consists of the OnePlus 9 and OnePlus 9R. So for compensation, the brand announced that it will be offering a free lifetime screen warranty for affected users.

Depending on the region, the company also gave out vouchers that allowed users to replace devices since some of the older models were already at the end of life cycle and OnePlus did not have ample spare parts. Expanding on its initial lifetime replacement, OnePlus also included 2022’s OnePlus 10 Pro in this list.

OnePlus 11 & OnePlus 12 Series

Unfortunately, OnePlus hasn’t managed to eliminate this issue from even the newer generation OnePlus 11 and OnePlus 12 lineups either. This issue can affect any AMOLED panel but OnePlus has garnered quite a bit of backlash for this frustrating problem. But once again, the lifetime warranty for replacements is also applicable on the OnePlus 11, OnePlus 11R, OnePlus 12, and OnePlus 12R as well.

OnePlus Nord models

This issue isn’t limited to the brand’s flagship phones alone as OnePlus also sells certain mid range devices that sport an AMOLED panel. Great examples of this include the OnePlus Nord CE 4, Nord CE 3, Nord CE 2, Nord 2, Nord 3, and Nord 4. To accommodate these models as well, OnePlus’ green line worry-free solution with a lifetime warranty is applicable to every device from the brand, including the latest OnePlus 13 model.

This is also valid on smartphones that have reached the end of their warranty as well. OnePlus has provided solutions in the past, but this offer ensures that new and existing customers don’t have to worry about buying or upgrading to a new OnePlus phone.

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OnePlus has introduced a free screen replacement program in India for specific smartphone models experiencing the “green line” display issue. The initiative targets OnePlus 8 Pro, 8T, 9, and 9R models, offering users a replacement screen at no cost.

OnePlus will expand to other regions in the future

This move comes in response to the increasing prevalence of the “green line” problem, a hardware issue often mistaken for a software defect. OnePlus aims to address customer concerns and enhance device durability through this program.

While currently limited to India, OnePlus has expressed plans to potentially expand the program to other regions. The company has also implemented new screen technology to improve moisture and temperature resistance.

It’s important to note that this free replacement program is specifically for the “green line” issue and does not cover physical damage to the screen.

(Via)

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Last week was pretty interesting with new launches, a bunch of teasers, and some significant moves from OnePlus and Panasonic. Leading the pack of the top news, Realme teased its imminent 11-series debut in India, showcasing the prowess of a 108MP dual-camera system. In a goodwill gesture, OnePlus announced a lifetime warranty to address the notorious “green line” issue for their AMOLED panel users in the subcontinent.

On the legal frontier, Panasonic has opened a new chapter in tech patent wars, taking on giants Oppo and Xiaomi over alleged 4G tech infringements. Sony’s financial dichotomy also raised eyebrows: while their sales soared, profits took a dip. Meanwhile, in a rather audacious attempt, a Chinese smuggler’s tech treasure trove was intercepted, and Reliance Jio’s forthcoming 5G gadgetry became the talk of the town. Topping off the week, President Biden’s executive order delineated new boundaries in the US-China tech relationship, focusing on high-tech sectors.

For a breakdown of these headlines, check out our comprehensive summary of the past week’s tech news below.

Realme 11-series phone with 108MP dual rear cameras to debut soon in India

Realme plans to launch a new smartphone in India, with an initial teaser showcasing the design. The Realme 11 series handset is expected to come in gold and black shades, with a dual-camera system. The Realme 11x 5G is also expected, with 8GB RAM and 256GB storage. The launch will also feature the Realme Buds Air 5 Pro TWS earbuds.

OnePlus announces lifetime screen warranty for users with “green line” issue

OnePlus has addressed the “green line” issue on older OnePlus phones with AMOLED panels by offering a lifetime screen warranty for affected users in India. This service covers screen repairs and is only available for users in India. OnePlus is also offering free screen replacements and a voucher for upgrading to newer models.

Panasonic Takes Legal Action Against Oppo and Xiaomi Over 4G Technology Patents

Panasonic has filed legal action against Oppo and Xiaomi over 4G technology patents, accusing them of using their technology without permission. The European Union’s Unified Patent Court (UPC) is handling the case, which concerns four patents essential to 4G and 5G mobile communication standards. Panasonic and Kather Augenstein seek damages and an injunction. This marks the first major Standard Essential Patents campaign at the UPC, potentially influencing other SEP holders and manufacturers to ensure compliance.

Sony Knows How to Sell Its Products, But Doesn’t Know How to Make Money From Them

Sony experienced a 31% drop in profit in Q1 2023, but still experienced a 33% increase in total revenue. The company’s gaming division performed well, with PlayStation 5 sales up 38% year-on-year to 3.3 million units. Sony expects sales of 25 million PS5 units in the full year, and strong results from its image sensors and semiconductor businesses. However, the company expects its imaging sensors business to perform weaker due to dwindling smartphone sales and slow economic recovery in China.

Chinese smuggler caught with 837 CPUs, 10 SSDs & 900 RAM sticks in car’s undercarriage

A Chinese smuggler has been apprehended by Chinese customs officials for a massive cache of tech devices, including CPUs, SSDs, and RAM sticks. The cache was discovered during a routine search on the Hong Kong-Zhuhai-Macao bridge. The smuggler aims to make better profits on the mainland, where 13% VAT is applicable.

JioPhone 5G likely to launch by Q4 2023

Reliance Jio is set to unveil its first 5G-enabled smartphone, the JioPhone 5G, at its 46th Annual General Meeting in India. The device is expected to have a 6.5-inch IPS LCD HD+ display, Snapdragon 480 chipset, 4GB RAM, 32GB internal storage, 8-megapixel front camera, dual-camera system, 5,000mAh battery, and support for 5G bands. It is expected to be available in the last quarter of 2023.

Biden signs executive order restricting U.S. investments in High-Tech sectors in China

US President Joe Biden signed an executive order imposing restrictions on American investments in high-tech sectors like AI, semiconductors, and quantum technology in China, Hong Kong, and Macao. The order aims to prevent sensitive technology transfer to potentially adversarial nations and protect national security. China has expressed concern, but proponents argue it is necessary to prevent unauthorized acquisition of critical technologies. The Treasury Department will oversee the implementation, and public feedback is sought to ensure a well-informed execution.

Honor India shares new teaser, could be the upcoming Honor 90 series

Honor India has released a teaser hintsing at an upcoming launch in the Indian market, possibly hinting at the launch of the Honor 90 series. The teaser is a part of Honor’s comeback in the region, with a potential price tag of around 50,000 INR.

GTA 6 has reportedly been in development for nearly a decade

Rockstar Games is rumored to be in active development for Grand Theft Auto 6, a sequel to GTA 5. Work on the game began in 2008, following the same process for GTA 4. The game is expected to launch in 2024, and the studio is also working on two new games from the Bully franchise.

TSMC announces plans to manufacture 16/12nm chips in Europe by 2027

TSMC plans to manufacture 28/22nm and 16/12nm chips in Europe through a joint partnership with Robert Bosch, Infineon Technologies, and NXP Semiconductors. The European Semiconductor Manufacturing Company (ESMC) GmbH will invest over €10 billion and create up to 2,000 jobs. The fab will focus on older nodes for automotive microcontrollers.

Indian Smartphone Market Sees a Significant Shift In 2023, Premium Segment Thrives

After years, the Indian smartphone market is undergoing a significant transformation. A lot has changed over the last few quarters. The brand that used to rule the market is no longer at the top. The average selling price has risen due to consumers’ preference for more expensive devices. Although the top five brands are the same as before, their order has changed. 

Read more to find how brands are doing in the Indian smartphone market.

How to get Apple-inspired Design on Budget, ft. Realme C53 and Gizmore Cult

Realme C53 was recently released in India. Similarly, a few weeks back, Gizmore Cult, an affordable smartwatch debuted in the country. Both these products have two things in common. First and foremost, they are cheap. Secondly, they feature an Apple-inspired design. They seem like an iPhone Pro and Apple Watch Ultra at first look. But their design is not entirely Apple-like. So read this story to see how you can get an apple inspired design on a budget.

India’s Micromax reportedly bets on electric vehicles to make a comeback

Micromax, once a major player in India’s smartphone market, is now considering entering the electric vehicle market. The company has downsized its teams and eliminated jobs to support the venture. The company is renovating an office in Gurugram to start work on the EV market project.

OnePlus Ensemble Bundle Announced In India: Is It Worth Buying Over Standalone Devices?

OnePlus has announced the OnePlus Ensemble bundle, which includes the OnePlus 11 5G, Buds Pro 2 TWS earphones, and OnePlus Pad tablet. The bundle is priced at Rs. 1,13,997 and available for purchase on the brand’s website and six OnePlus Experience stores. It offers up to Rs 4,000 in instant bank discounts on ICICI Bank and OneCard, and up to 24 months of no-cost EMI on leading banks. The Ensemble bundle is significantly cheaper than buying the devices separately.

Google Pixel Watch 2 complete specs & features leaked

Google is working on a successor to its Pixel Watch, featuring a Qualcomm Snapdragon W5 Gen 1 processor and a 306mAh battery pack. The updated display will feature a 1.2-inch OLED panel with 384 x 384 resolution, allowing for battery-saving features and higher brightness. The smartwatch will run on Wear OS 4, based on Android 13. It will also support seamless updates, UWB (Ultra-Wide Band) technology, and retail animation. The watch will also double as a Digital Car key, enhancing its Find My Devices network.

The post Top Tech News From Last Week: OnePlus Green Line Issue Fix, Panasonic Sues Oppo, GTA6 Development, & More appeared first on Gizmochina.