Back in July 2021, OnePlus launched the Nord 2 midrange smartphone in India. Since then, there have been multiple reports of the device catching fire and even causing severe burns and injury to the victims. So far, the company has cited damage through external force in a majority of the cases.

Now, reports have emerged of another OnePlus Nord 2 device exploding while the user was on a call.

@OnePlus_IN Stop promoting/introducing new phones and start working on your existing products.
My brother’s phone One Plus Nord 2 burst out suddenly while he was talking on phone.
Portions of melted metal got clinged on his palm and face.
We will get this reported shortly. pic.twitter.com/x1pVoDosZM

— Lakshay Verma (@lakshayvrm) March 26, 2022

The incident was first reported on March 26, 2022. According to Twitter user Lakshay Verma (@lakshayvrm), the device exploded in his brother’s hand while he was on a call. The explosion caused melted metal fragments to cling to the user’s palm and face.

In a deleted tweet, Lakshay documented that he and his brother went to the OnePlus service center in CP (Connaught Place, New Delhi) to seek resolution on the matter. The service center reportedly asked the affected party to with for 2-3 days, following which they called Lakshay to collect the burnt device since they can’t do anything in the matter.

Looking at the pictures provided in the tweet, the phone is completely damaged and beyond repair. The blast appears to have happened around the left edge of the phone, which is where the phone caught fire in earlier cases as well.

A 91mobiles report states that the victim has filed a case against OnePlus at the consumer court after not getting a proper response from the company on the incident. So far, it appears that OnePlus has kept quiet on the matter after initially directing the Twitter user to contact the company over DMs so they could ” look into the claim.”

This incident is just the latest one in a long line of reported cases of the OnePlus Nord 2 exploding. Users of the OnePlus Nord have shown concern over the incident stating they are “scared” that their device might explode. Stay tuned for more updates on this latest incident.

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[Update] Soon after the incident, OnePlus said, “We take such incidents seriously. Our team has reached out to the user and we are in process of collecting the details to investigate this further.” 

The exact reason behind the blast is still a question and the company is yet to respond to it.

[Original Story] It’s another day for the OnePlus Nord 2 and the device has yet again burnt into a dead machine. This time the incident occurred with a person in Dhule, India, and the pictures for the same were shared by a Twitter netizen named Suhit Sharma. Apparently, the phone owner kept the device in his right pocket and out of nowhere a major blast occurred resulting in some severe consequences.

Suhit on Twitter said, “Never expected this from you”, “see what your product have done. Please be prepared for the consequences. Stop playing with peoples life. Because of you that boy is suffering contact asap.”

@OnePlus_IN Never expected this from you #OnePlusNord2Blast see what your product have done. Please be prepared for the consequences. Stop playing with peoples life. Because of you that boy is suffering contact asap. pic.twitter.com/5Wi9YCbnj8

— Suhit Sharma (@suhitrulz) November 3, 2021

The user also shared multiple images of the phone’s back, where the phone seems to have burnt from the bottom left side. The phone was kept in a transparent TPU case and it also seems to have ripped off from the bottom sides. While a phone blast is unfortunate, what’s miserable is the owner’s thigh. Unfortunately, the right thigh of the device owner has major burn marks. In fact, the body skin of the phone’s owner has peeled off.

With so many Nord 2 units getting exploded, OnePlus surely has some questions to answer. Once, the company responds, we’ll update the article.

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Earlier this month, a Twitter user named Ankur Sharma shared images of his burnt OnePlus Nord 2 smartphone. Soon after the tweet, OnePlus was kind enough to respond to the user by helping him with the further doings. The Chinese manufacturer also revealed that the blast was caused solely due to external factors and there weren’t any manufacturing defects.

Just Yesterday, another Twitter user named Shubham Srivastava shared that his father’s OnePlus Nord 2 unit exploded. But, thankfully, it didn’t cause any harm. Now, OnePlus has officially confirmed that the second incident reported by Srivastava was fake.

OnePlus shared a statement regarding the second blase case.

“Earlier today, we were notified on Twitter about an alleged blast case for the OnePlus Nord 2. We always take such claims very seriously and immediately look into each one to first verify the legitimacy of the claim. During our conversation with this individual, we were able to confirm that this alleged case was false and in no way involved any OnePlus product. All OnePlus products undergo thorough quality and safety tests to ensure that they are up to leading industry standards and are safe to use”, stated OnePlus.

In continuation, “We also follow strict internal processes to ensure the health and safety of our users, while also protecting the reputation of our brand. We urge the public to exercise restraint in judging unverified allegations such as this.”

Although the second incident was fake, the first blast case still remains to be true. Also, it is worth noting that several other phones from big brands have been subject to such blasts. Either due to battery issues or due to some manufacturing defects.

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It was reported recently that a unit of the recently launched OnePlus Nord 2 exploded inside the owner’s bag in India. The story which first popped up on Twitter was shared by Ankur Sharma from Bengaluru, India who claimed that the ill-fated unit owned by his wife exploded in her sling while she went cycling in the morning. The sudden blast resulted in an accident which all left the wife traumatized.

OnePlus India had responded immediately to the tweet which was later deleted. The company’s  Support team expressed their deep concern about the incident and asked the author to contact them via direct message for further assistance.

OnePlus has now concluded its investigation into the incident and has released an official statement. The statement indicated that the company’s investigation showed that the blast wasn’t caused by a defect in the manufacturing process but as a result of an isolated incident involving external factors.

Hi Ankur. We are gutted to hear about your experience. We are deeply concerned and want to make it up to you. We request you to connect to us over a direct message so that we can make amends and turn this around for you. https://t.co/Y6rHuMwu8J

— OnePlus Support (@OnePlus_Support) August 1, 2021

OnePlus reiterates that its products are manufactured under a system of thorough quality and safety tests, allaying the fears of fans who may have bought the Nord 2 or any other of its products and are shaken by this isolated incident.

You can read the full official statement from OnePlus below:

Our top priority is the health and safety of our customers. We reached out to the concerned user immediately after hearing about this incident and initiated a thorough internal investigation. The results indicate that the damage to this device was caused by an isolated incident involving external factors and not due to any manufacturing or product issue. However, we remain in close touch with this user and have offered our support to address their concerns and ensure their wellbeing.

We would like to assure our customers that our products undergo thorough quality and safety tests, including various levels of pressure and impact tests, to ensure they are up to industry-leading standards and remain safe to use.

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