Sony PlayStation Network (PSN) was just hit with a massive outage that was only recently resolved. This caused members of the PlayStation Plus, a service that lets PlayStation console owners to game online, to lose access to any online games. While initially there was no official response from the company, Sony has now come forward with a compensation plan for everyone that was affected.

Sony offers extra days to PS Plus members

In an official tweet from the official Ask PlayStation support account on X (formerly Twitter), the Japanese tech giant apologized for the outage faced by the users. The official statement reads “Network services have fully recovered from an operational issue. We apologize for the inconvenience and thank the community for their patience.”

But that’s not all as the brand also seeks to compensate the user for their grievances by offering free extra 5 days of PS Plus service. Sony stated that “All PlayStation Plus members will automatically receive” these additional days on their accounts. For those unaware, many gamer encountered an issue while trying to access their online multiplayer title like Marvel Rivals, Helldivers 2, Call of Duty, and others.

Initially, it was believed that the issue was a server problem being faced by the respective publishers of these games. However, a later confirmation revealed that the issue was from Sony’s PlayStation Network. The PSN outage slowly began appearing around the evening of Friday (ET), which was only solved around a whole day later. Some users still had access to their digital libraries, but the multiplayer side faces the brunt of it.

In related news, Sony announced that it was stopping the production of recordable media like Blu-ray discs, which marked the end of an era.

For more daily updates, please visit our News Section.

Stay ahead in tech! Join our Telegram community and sign up for our daily newsletter of top stories! 

The post Sony gives away free extra days to PS Plus members over PSN outage appeared first on Gizmochina.

It’s been a harrowing time for Sony PlayStation owners. Several users reported earlier today that their PlayStation Networks (PSN) accounts have been suspended. What’s more troublesome is that the accounts have been banned without any proper reasoning. Additionally, Sony hasn’t officially acknowledged the matter. It’s unclear how widespread the problem is but it has resulted in confusion and frustration among the affected users. As of writing this post, some users are reporting that their accounts are working again. 

Sony suspends PSN accounts of users out of the blue

Multiple users on Reddit, X, ResetEra forum, and even The Verge reported that PlayStation 4 and PlayStation 5 owners received suspension alerts for their PSN account. The messages popped up without any advanced notice or clarification resulting in to potential security concerns or glitches in Sony’s network. “This account is permanently suspended from PlayStation Network due to violations of the PlayStation Network Terms of Service and User Agreement,” one message read. 

The suspension of accounts is a grave issue for PS5 Digital Edition owners as the console relies solely on PSN network. Additionally, creating a new account does not transfer the purchased content from old account which means users lose access to it. 

Affected users who contacted PlayStation customer service revealed that Sony didn’t clarify the reason for suspending their account. The company asked users to create a new PSN account. The Japanese brand has not issued an official statement on the matter. There are no posts on the PlayStation support page under ‘important notices’. 

We hope that innocent affected users get their account suspension reversed which seems very likely. 

Related:

• Rockstar confirms GTA 6 release for PlayStation 5 and Xbox Series X and S…
• Sony rises to the top with PlayStation 5, leading the Q3 2023 gaming console market
• December free games for PlayStation Plus announced

The post PlayStation Users Worldwide Report Suspension Of Their Accounts Out Of The Blue appeared first on Gizmochina.