Samsung high-end Galaxy device owners complain about audio issues while gaming

Zohaib Ahmed — Mon, 13 Dec 2021 08:08:59 +0000

Some Samsung Galaxy device owners have been complaining about audio issues on their devices while gaming. While some say that it began with the latest One UI 4 update, some have also stated that it has been present since forever. Affected phones are mostly high-end models including the Galaxy S10, Galaxy S20, Galaxy S21, Galaxy Z Flip 3, Galaxy Z Fold 2, Galaxy Z Fold 3, and the Galaxy A52 5G.

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Users say that audio when gaming sounds rather flat and sometimes even distorted, despite it being totally fine in all other scenarios like with music streaming apps and the like (via SamMobile). It was initially thought that it’s Dolby Atmos that’s to be blamed but turning it off resulted in little to no difference.

The issue seemingly affects low and mid-range audio frequencies the most and is most noticeable on phones with high-quality loudspeakers. Wired or wireless earphones are not as affected.

Oddly, turning on screen recording seems to fix the problem. But that’s obviously not the ideal solution since not only is it quite heavy on resources but also eats up a lot of storage. And on top of that, it also reportedly disables 120 FPS on supported games.

A good demonstration of the problem has been given in the video embedded below.

But despite the growing number of complaints, Samsung is yet to acknowledge the gaming audio issues on any of its Galaxy devices. There is hence no fix in sight. Most official responses on the Samsung Members forum suggest resetting the affected phone as a possible solution but that doesn’t help at all.

We thus suggest Galaxy device owners to take their issue to the community forums and even Twitter to pull Samsung’s attention to it.

Samsung Galaxy Z Flip3 audio issue Archives - Gizmochina

Samsung high-end Galaxy device owners complain about audio issues while gaming