Historically, smartphones have always arrived with a warranty and by its extension even repair services. So what sets this particular handset apart from the rest in the after-sales regard. Well, this crowdfunded device arrives with a lengthy 4 years of warranty on top of which, repair services rates are relatively affordable as well.

The smartphone in question is the Teracube One which is set to start shipping later this month (January 2020). The smartphone is being crowdfunded and has surpassed its initial Kickstarted program goal of $25,000. According to the disclosed figure, the company raised a large sum of $125,000, which is five times the original goal. Keep in mind, the figure may not seem large in an industry dominated by multi-billion dollar corporations, but makes a large difference for a brand new company sourcing investment through crowdfunding.

The Teracube One with its 4-year warranty (granted one must cover the shipping costs if they live outside of the US) is also being well received for its repair rates. The team behind the smartphone offers a flat $39 repairs for accidental damages. The meager sum allows one to repair their screens and water related damages.

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Notably, Teracube has stated that it will even offer free battery replacements throughout the four year warranty period (if reasonable degradation is found in the battery). Even after your device is out of warranty period, it will only cost $39 for a new battery. Furthermore, the Terecube team is also planning to update its Android smartphone with up to 3 years of major OS updates in addition to security updates.

For those interested, the Terecube One is a budget smartphone features a MediaTek Helio P60 SoC. It is powered by a 3,300mAh battery and is equipped with 6GB of RAM and 128GB of internal storage. In terms of photography, the Terecube One sports a 12MP+5MP dual camera setup with an 8MP selfie shooter at the front. The smartphone also supports NFC and houses a 3.5mm headphone jack. The phone starts shipping later this month and carries a $349 price tag.

For more coverage on CES 2020 events and launches, click here.

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(Via)

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Recently, Huawei’s founder and CEO Ren Zhengfei said that smartphone sales have plunged 40 percent and the company could miss its revenue numbers for the current year by as much as $30 billion.

To counter the situation of slowing down smartphone sales, Huawei has now come up with a warranty program that promises to fully refund Huawei smartphone’s price if popular apps such as Facebook, WhatsApp, YouTube, Gmail, Instagram, etc. stops functioning on the device within two years of purchase.

The report, coming from Huawei Central claims that Huawei will give a full refund if its device can’t run Google and Facebook Apps. However, this first “special warranty” is only in the Philippines for now. With such a warranty, the company is attempting to maintain its smartphone sales and boost up customer’s confidence.

Huawei has also confirmed the offer and has stated that “it’s an initiative of our distributors with our dealers.” At these trying times, retailers and distributors in the Phillippines are supporting Huawei and over 30 partner retailers and dealers have become a part of this  “special warranty” program.

Given that the sales of the company’s smartphones are declining and customers are demanding refunds on Huawei phones they have already purchased, similar “special warranty” can be replicated to other markets as well.

Huawei held onto its number two spot for global smartphone sales in the first quarter of 2019. However, the company is now losing ground to Samsung and Apple. Huawei’s CEO says that the company did expect that the U.S. would attack with such determination and on such a large scale.

The Chinese company had a flawless decade of growth and also broke the $100 billion revenue mark for the first time. But that growth record has now come to an end because of the ban by the United States. However, the company hopes to see a new life in 2021.

(Source)

Up Next: Huawei to become the world’s first manufacturer with two 7nm chipsets, launches on June 21

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