A Xiaomi user has accused the Mexican telecom operator Telcel of physically blocking the dual SIM tray on his Xiaomi Mi 10T Pro. The user bought the smartphone and had planned on using its dual SIM support, but found that the tray was blocked both physically and through software locks.

According to a Xiaomiadictos (via NoteBookCheck) article, the user has accused the carrier Telcel of physically blocking the dual SIM tray on his handset. For those unaware, Telcel is owned by América Móvil and has over 280 million wireless subscribers. However, it has also been accused of subpar business practices on multiple occasions. On its official website, the Xiaomi Mi 10T Pro listing is without its dual SIM feature, although, the Chinese tech giant has clarified that its dual SIM support availability “may vary between markets.”

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Despite this, telecom operators should not be physically tampering with smartphone units without the knowledge of the end customers. The user named Foxhoundelta filed a complaint, the telecom operator has blocked the dual SIM tray port with plastic and glue. The Mi 10T Pro’s ROM also arrives with a software block that locks the feature even if one manages to use the SIM tray. Telcel has yet to respond to these accusations at the moment. Furthermore, it remains to be seen how the situation plays out. So stay tuned for more updates.

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OPPO is one of the most popular and innovative smartphone markers in the world. Starting its operations in China, the company has now expanded to more countries and regions. Lately, the company has been partnering with carriers around the globe to penetrate into new markets. Yesterday, the firm announced a new strategic partnership with Latin America’s América Móvil.

With this new alliance, OPPO handsets will be made available in Mexico and other Latin American (LATAM) markets through Telcel and Claro, the subsidiaries of América Móvil. The Chinese smartphone maker considers these markets to be of greater importance in its global market development.

For those unaware, Samsung and Motorola rule the smartphone market in these regions. Chinese companies like Xiaomi and Huawei lag behind these companies though they are stronger in other markets like India and Europe.

With Huawei losing grounds due to the US ban, OPPO has a great opportunity to snatch its share not only in LATAM but also in Europe and other regions as well. But the competition is stiff from the likes of Xiaomi and other BBK brands – realme, vivo, and OnePlus.

OPPO says that it has partnered with over 80 carriers around the world. With these cooperations, it has managed to enter markets like Europe and Japan. The company plans to form more carrier partnerships in the next 1-2 years to reach more consumers.

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