Xiaomi sprang a surprise early last year when it announced the Mi Mix 3 5G at MWC 2019. The device was later released in Europe and became the first 5G smartphone to go on sale in Spain and Italy priced at €599 (€699.90 in Italy). The Mix 3 5G came preinstalled with Android 9.0 Pie-based MIUI 10. Interestingly, the flagship device is yet to get updated to either MIUI 11 or Android 10 even when MIUI 12 is announced. I’ve come across several comments of fans venting their anger over this unfortunate situation. A Mi Mix 3 5G owner has now taken things beyond mere complaints and has floated a petition on Change.org in a bid to get the Chinese tech giant to update the software.

Apparently, the absence of any new update or the Mi Mix 3 5G isn’t a mistake. Turns out the device didn’t perform well in the market as only a few units were sold and so the company decided to halt software support. Recall that the Mi Mix 3 5G was released at a time 5G connectivity had barely rolled out in Europe. So, enthusiasm wasn’t really high for the device at that time. Who needs a 5G phone when there are no 5G services? Well, a few persons did.

But then, the poor sales are no fault of the few persons who bought the model. The Mi Mix 3 4G which is sold in China has already gotten updated to Android 10-based MIUI 11. Thus, the owners of the 5G version also deserve to get new updates, possibly to MIUI 12 as well.

This petition seems to have drawn inspiration from a similar petition by Mi A3 users urging the Chinese company to push Android 10 update to Mi A3 models. Xiaomi responded in a short time but the update could at best be described as ill-fated. We wait for a response from Xiaomi on this petition.

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Xiaomi‘s senior VP Wang Xiang has shared a video which shows the Mi Mix 3 5G streaming a video in 8K resolution over the latest 5G network. We already know the Mi Mix 3 5G features a Snapdragon 855chipset and Snapdragon X50 5G modem. So, the focus isn’t really on the on just the phone but on the boundless possibilities which 5G brings with it. one. Xiang describes the super high speed and low latency achieved with 5G as truly changing the mobile experience.

Wowed by this 8k video on #MiMIX3 5G, our first 5G smartphone. The super high speed and low latency achieved with 5G is truly changing the mobile experience. Are you looking forward to the rollout of 5G? #5GIsHere pic.twitter.com/1F7CL8Sw1q

— Wang Xiang (@XiangW_) May 9, 2019

Xiaomi had claimed in March this year that the Mi Mix 3 5G had been successfully tested using China Unicom’s 5G in Shanghai and that the phone can play 8K ultra-high definition videos online. It also says that the end-to-end 5G network solution provided by Nokia Bell is the first multi-vendor 5G live network communication base on the 3.3GHz frequency in China. The tech giant had also on different occasioned demoed video calling and smart home IoT gadget control using the Mix 3 5G over a 5G network. What is left is for Xiaomi to release the Mix 3 5G for sale even though 5G connectivity is not yet widespread. A recent survey revealed that most fans would prefer to upgrade to a 5G phone now, even before widespread connectivity is achieved.

Related: Oppo Reno 5G vs Huawei Mate 20 X 5G vs Xiaomi Mi Mix 35G: Specs Comparison

As a reminder, the Mi Mix 3 5G presents with a 6.39-inch Super AMOLED with a 1080 x 2340 resolution, 19.5:9 aspect ratio and 93.4 percent screen-to-body ratio. Under the hood, it is powered by Snapdragon 855 SoC, coupled with Snapdragon X50 modem, Adreno 630, and 6GB RAM. It comes with a dual rear camera setup which consists of two 12-megapixel sensors with AI-based features. On the front side also, it features dual cameras – a 24-megapixel primary snapper and a 2-megapixel depth sensor. The front-facing cameras are placed on a pop-up magnetic slider. Fuelling Xiaomi’s first 5G phone is a 3,800mAh battery with support for Quick Charge 4+ and 10W wireless charging. It also has a dedicated Google Assistant button. The Xiaomi Mi MIX 3 5G will be available for purchase in Europe from May with a starting price of 599 Euros.

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