Recently, Huawei’s founder and CEO Ren Zhengfei said that smartphone sales have plunged 40 percent and the company could miss its revenue numbers for the current year by as much as $30 billion.
To counter the situation of slowing down smartphone sales, Huawei has now come up with a warranty program that promises to fully refund Huawei smartphone’s price if popular apps such as Facebook, WhatsApp, YouTube, Gmail, Instagram, etc. stops functioning on the device within two years of purchase.
The report, coming from Huawei Central claims that Huawei will give a full refund if its device can’t run Google and Facebook Apps. However, this first “special warranty” is only in the Philippines for now. With such a warranty, the company is attempting to maintain its smartphone sales and boost up customer’s confidence.
Huawei has also confirmed the offer and has stated that “it’s an initiative of our distributors with our dealers.” At these trying times, retailers and distributors in the Phillippines are supporting Huawei and over 30 partner retailers and dealers have become a part of this “special warranty” program.
Given that the sales of the company’s smartphones are declining and customers are demanding refunds on Huawei phones they have already purchased, similar “special warranty” can be replicated to other markets as well.
Huawei held onto its number two spot for global smartphone sales in the first quarter of 2019. However, the company is now losing ground to Samsung and Apple. Huawei’s CEO says that the company did expect that the U.S. would attack with such determination and on such a large scale.
The Chinese company had a flawless decade of growth and also broke the $100 billion revenue mark for the first time. But that growth record has now come to an end because of the ban by the United States. However, the company hopes to see a new life in 2021.
(Source)
