Update (July 15): Fix Released
Within a day from issuing the official statement, Xiaomi is rolling out the fix for Mi A3 users who had installed the Mexican firmware. The OTA update weighs 1.33GB in size and is said to fix the dual SIM issue.
Update (July 14): Statement from Xiaomi
Xiaomi issued a statement saying that they are aware of Mi A3 update issue and are working on a solution to fix it.
“We are aware of the software update issue on a few Mi A3 devices. On further investigation, we have identified it to be a technical issue due to which a software update not meant for Indian users, was shared inadvertently. This issue has been fixed already from our side and our technical teams are working on a recovery solution that will be rolled out soon.”
Original Story (July 13)
Xiaomi has accidentally rolled out Mexican carrier Telcel firmware to the global variant of Mi A3. The company asks its users to not install the new OTA update – V11.0.3.0.QFQMXTC weighing 1.40GB. According to various users, this update disables dual SIM functionality, brings new bootanimation, and two system apps – Mi Telcel & Claro Musica.
The Chinese smartphone maker has been messing up Mi A3 Android 10 update for months. The handset has received multiple builds so far, however, some users are still facing issues. What’s interesting is the bugs are limited to certain units only.
Amidst this, the company has now seeded out the build for carrier-exclusive Mi A3 to the global variant. The global version of the phone runs QFQMIXM build but the one Xiaomi sent out by mistake is QFQMXTC.
Since the changelog does not mention build number as it is an Android One smartphone, some users have installed it thinking it to be July 2020 security patch. But actually, it is June 2020 update for Telcel Mi A3. These users soon shared the issue on social media and forums.
@MiIndiaSupport help! This is really serious. Can't make or receive calls. @manukumarjain @s_anuj @geekyranjit @beebomco please see the above tweet! They gave some other regions update to #mia3 pic.twitter.com/YZkuPSJz7L
— Dakshit Shah (@DakshitShah) July 13, 2020
After getting the information, Xiaomi has published an announcement post on Mi Community Global asking users to not update their phone. Unfortunately, the harm is already done and the update is yet to be removed from the OTA server.
Even our Indian unit has received this update, however, we did not receive any notification. We checked for updates in “Settings” only after knowing the news. That said, we strongly advise you not to download this update.
Xiaomi itself is not sure if it can fix this as per the community post. This is what the company has to say, “We will try to see if there is a fix, BUT… once again… DO NOT UPDATE (if you have not already)!”
Anyway, if you already installed it. Then, you can revert back to the global build by flashing it via Xiaomi MiFlash Tool after unlocking the bootloader.
UP NEXT: Xiaomi temporarily disables Mi Community India app and website
(Via)
