Uber India may, at last, have a solution for the annoying rider whose drivers frequently cancel on them. Uber India has chosen to release an upgrade that can stop users from having their driver canceled by letting the driver view the drop-off location in advance. During testing, it was only applicable to 20 locations and was an experimental measure to see how well it worked. This feature is currently being implemented across the subcontinent, which should help the US-based cab aggregator overcome a significant problem.
Notably, Uber India has also upped driver payouts by 15%. Cab drivers frequently postpone trips after asking the passenger where they want to be dropped off. This move comes after the company recently hiked the fares in view of rising fuel prices in New Delhi, the capital of India.
A new update from the company has been doing the rounds. The update will aid riders in selecting the best driver when requesting a vehicle. The new feature that Uber has implemented will allow drivers to accept or deny the trip request depending on the drop location that will be displayed to them when they are close to the user’s location. This is one of the changes Uber India is putting into place to make things easier for customers, drivers, and riders while also enhancing the overall experience.
Uber said in a statement that it will keep an eye on customer and driver feedback and adjust as necessary. Drivers on the Uber platform in India may now see the trip destination before accepting the ride, which will increase transparency and reduce irritation for both clients and drivers. Uber chose to remove the trip acceptance criterion and roll out the unconditional functionality to all locations after being encouraged by a decline in trip cancellations following the experimental launch in May 2022.
Uber India has also modified the payout cycle so that drivers can receive online payment transfers regularly. Drivers may now determine if a customer will pay with cash or online. Additionally, drivers will also be paid if they have to go a long way to pick up a user.
There’s more excellent news that followed, and it pertains to the Uber Moto partners. Users of Uber Moto will now receive push notifications when waiting charges apply. In order to relieve drivers, operational fees for using airports will also be handled moving forward in Mumbai, Delhi, Pune, Hyderabad, and Bangalore Airports.
Uber India wants to make it more acceptable for drivers to cancel fewer trips than in the past by providing some important financial support for them. All Indian cities where the present cab service is offered should expect to see these new modifications soon.
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