Recent reports indicate that BYD, a prominent Chinese automaker, has raised the maintenance fees for several of its models, leading to a surge in dissatisfaction among car owners. The increase in maintenance costs, which reportedly amounts to around 50% for certain models, has been observed in various cities across China. This article delves into the specifics of the maintenance fee hike, highlighting the affected models, varying price adjustments, and the concerns raised by car owners.
Pure Electric Vehicles see smaller Price Hikes than Hybrid Models
According to feedback from car owners nationwide, the models subjected to the maintenance fee increase include BYD’s popular Song, Qin, and Han series hybrid models, as well as some pure electric models. The extent of the fee adjustment varies based on the city and model. Hybrid models witness a larger upward adjustment compared to pure electric ones. For instance, in major cities such as Beijing, Shanghai, Shenzhen, Guangzhou, Hangzhou, and new first-tier cities, maintenance prices have significantly risen. The minimum maintenance price for Song and Qin hybrid models has surged from 325 yuan to 485 yuan, indicating a notable 49.2% increase.
An influential blogger, @向北继续电子, who maintains a close relationship with BYD, shed light on the matter. They mentioned that BYD’s pricing system had remained unchanged for five years and has now undergone a readjustment. The core focus of the adjustment lies in the “working hour fee,” leading to higher price increases in first-tier cities, followed by second-tier and third-tier cities. Pure electric models witness relatively smaller price hikes, while plug-in hybrid models experience larger adjustments, along with the inclusion of additional vehicle inspection items. However, the blogger emphasized that their remarks were based on personal knowledge and not an official statement from BYD.
BYD offers the Sanden Lifetime Warranty for its models, but this warranty is contingent upon fulfilling certain conditions, including official vehicle maintenance and service. Consequently, most car owners choose to have their maintenance performed at BYD’s authorized service centers. BYD’s recent success in the EV sector is threatening many companies worldwide, including Tesla, which was thwarted by BYD in Indonesia. The recent increase in maintenance fees has raised concerns and dissatisfaction among car owners who rely on the official maintenance channels.
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(Via)
