As Hong Kong strives to solidify its role as a global financial hub, the widespread adoption of artificial intelligence (AI) tools like ChatGPT faces roadblocks, largely due to copyright and legal concerns. Despite the buzz, businesses are taking cautious steps in integrating these tools into their workflow.

Understanding Complex Language Models is an uphill task

Herbert Chia, who helms the data governance steering committee at the Hong Kong Science and Technology Parks Corporation, pointed out at an IAB Hong Kong event that it’s not just about jumping on the AI bandwagon. “Understanding and adopting these large language models is a complex task,” he said. Chia’s perspective comes with weight, given his past role at Alibaba Group between 2010 and 2016.

Artificial Intelligence

Hong Kong’s banking giant, HSBC, is one of those treading carefully. The bank dipped its toes into generative AI by launching an ad campaign featuring an AI-generated avatar of Hong Kong comedian Dayo Wong. The move sparked new challenges, primarily concerning ownership of the generated image. “It’s uncharted territory. Traditionally, the celebrity-owned the image rights, but now we’re generating something new,” said Cheuk Shum, head of marketing for Wealth and Personal Banking at HSBC Hong Kong.

Interestingly, Hong Kong’s internet users have been quicker to adapt. A chatbot aggregator, Poe, developed by Q&A platform Quora, claims nearly 49% of its global user base from the city. This suggests that while the general public is eager to embrace AI, businesses remain skeptical due to murky legal waters.

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