The Google Pixel 8 and 8 Pro debuted earlier this month. And while we were just starting to make peace with their underwhelming GPU performance and heating issues, a new problem has begun to emerge. Users of the new Pixel phones are reporting that they are unable to launch the Android Auto app. Google has also stepped in to help by urging affected users to send a diagnosis report.

Older Pixel phones don’t have this issue

Pixel 8 and Pixel Pro users on Google’s forums are reporting that Android Auto isn’t working for them (Via autoevolution). Even though their phones connect to the head unit and start charging, the Android Auto app never launches. These users also say that they never had this problem with their older Pixel phones, including the Pixel 7 and even the Pixel 3.

Google has not yet rolled out a fix, but an official from the Android Auto team has stepped in to offer help, or we could say, is asking users to help Google. “It would be great if you could send us a bug report from your phone to diagnose the root cause of the issue. We’ll send an email with instructions on how to capture a bug report,” wrote an Android Auto team community specialist in response to a user’s complaint.

As Bogdan Popa writes for autoevolution, it’s perplexing for users when “a Google phone running Google software on a Google operating system” is affected by bugs. Currently, there’s no news as to when Google could fix the issue. We hope to learn more in the coming days.

RELATED:

RELATED ARTICLESMORE FROM AUTHOR