After two years of launching the Samsung Repair Hub in collaboration with the company, iFixit is now ending the partnership. Starting next month, they will no longer be Samsung’s designated third-party parts and tools distributor.

Samsung Galaxy A55 teardown

In the words of iFixit, “We aimed to set the gold standard for repair documentation and empower local independent repair businesses with the tools and parts they needed to thrive, all while keeping Galaxy devices running.”

Samsung reportedly didn’t want to help local repair shops

However, iFixit has not been able to execute what they aimed. According to them, the prices of the repair parts and tools are high enough to convince users to replace their devices entirely instead of repairing them. Samsung didn’t want to allow them to help local repair shops. In addition, Samsung hasn’t provided official parts for its new models since Galaxy S22.

As a result, iFixit is ending its partnership with Samsung after all its efforts in the last two years. According to them, Samsung’s approach to repairability didn’t align with them. The result will be the following:

  • Starting June 2024, iFixit will no longer be Samsung’s designated third-party parts and tools distributor.
  • Also starting next month, we will no longer have a quantity limit of seven Samsung parts per repair shop per quarter.
  • No existing information will be removed from iFixit, but we will not collaborate directly with Samsung to develop new manuals.
  • We will continue to sell parts and repair fix kits for Samsung devices, sourcing OEM parts when available and clearly indicating whether parts are original or aftermarket. Just like we do for Apple repair parts.

Samsung has responded to a request for comment on the matter, essentially indicating that they want to maintain control over the process.

Here’s what they said: “Samsung is committed to providing quality, accessible device care to our customers with flexible options to suit their needs, including walk-in, mail-in, and “We Come to You” services. For people who would like to take advantage of our self-repair program, we offer Samsung-certified parts, tools, and information for our qualified products in one easy place: SamsungParts.com, powered by Encompass. We’re proud of the work we’ve done together with iFixit. We can’t comment further on partnership details at this time.”

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