The Samsung Galaxy A and Galaxy M series of smartphones have been a great success for the company, selling millions of units globally. However, a new report has suggested that some of these models might be suffering from a mysterious bug.
Apparently, a number of users of certain Galaxy A and Galaxy M series of handsets have claimed that these smartphones suffer from a peculiar issue that causes their devices to freeze up and restart automatically. According to SamMobile, owners of the Galaxy M30s, Galaxy M31, Galaxy M31s, Galaxy A50, Galaxy A50s, and Galaxy A51 smartphones in India have recently come forward about suffering from this issue.
As per the Galaxy A and M users, their handsets tend to freeze up and hang often. Furthermore, the devices are also plagued by frequent auto restarts as well. These issues are a major nuisance to the users who also claimed that their devices have also gotten stuck in a boot loop before and don’t go past the South Korean tech giant’s logo at the startup. Notably, some users that went to Samsung service centers have reportedly been told that they might need to have the motherboards of their smartphones replaced.
This would cost them over 100 US Dollars. The Galaxy M and Galaxy A series are usually known for their mid range smartphones, which is quite popular in India. So it is understandable that not many would go through with the motherboard replacement for that hefty price of repairs that could just be an underlying issue not discovered by the company yet. Hopefully, the brand can acknowledge this issue that could be affecting a number of other customers and offers a fix, or at least, a free of cost repair.
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