What will your reaction be if you bought a brand new phone and it was missing a key feature, like the charging port or a button or maybe even the LED flash? Surprise, bewilderment, anger and maybe even manage a laugh? We bet one or all of these must have been the expression of this unlucky person that just received her brand new Xiaomi Mi 9 and found out it doesn’t have an LED flash.
Weibo user (@飞鸿弄晚) has posted pictures of her new Mi 9 that arrived without an LED flash. It isn’t that the cutout for the LED flash is there but there is no LED, it is actually not there at all. All you have on the back are the triple rear cameras.
[envira-gallery id=”239995″]She did tag Xiaomi and some of its top executives in her post and the official Xiaomi customer service account responded to it saying she has been sent a private message. The unit will most definitely be replaced for her and she might get compensation for the troubles.
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At the moment, we do not know if there are other owners who have this same problem but notwithstanding, Xiaomi has to work on its quality control checks before items are shipped out. It is not unusual for certain units from a mass produced item to be sub-par but the job of the quality control team is to ensure those items do not make it out.
(Source)
