There were reports, which could pass for rumours, that Samsung had postponed the proposed Galaxy Fold China launch scheduled to hold on April 26 due to issues with the display. Samsung has now officially released a press statement intimating that the Fold’s release has been postponed indefinitely.
Recall that the Galaxy Fold was released last week to reviewers andthe feedbacks were all not so good. A couple of the units were damaged due to some sort of defective displays. A few of the reviewers damaged theirwhen they attempted removing the protective film on the display, which was easily confused with a disposable screen protector pre-installed on many smartphones nowadays.
Related: Samsung Galaxy Fold hands on video extensively shows the foldable phone in action
Here’s the full statement from the Korean tech giant below:
“We recently unveiled a completely new mobile category: a smartphone using multiple new technologies and materials to create a display that is flexible enough to fold. We are encouraged by the excitement around the Galaxy Fold.
While many reviewers shared with us the vast potential they see, some also showed us how the device needs further improvements that could ensure the best possible user experience.
To fully evaluate this feedback and run further internal tests, we have decided to delay the release of the Galaxy Fold. We plan to announce the release date in the coming weeks.
Initial findings from the inspection of reported issues on the display showed that they could be associated with impact on the top and bottom exposed areas of the hinge. There was also an instance where substances found inside the device affected the display performance.
We will take measures to strengthen the display protection. We will also enhance the guidance on care and use of the display including the protective layer so that our customers get the most out of their Galaxy Fold.
We value the trust our customers place in us and they are always our top priority. Samsung is committed to working closely with customers and partners to move the industry forward. We want to thank them for their patience and understanding.
Samsung will take the same to properly ensure that users understand that the protective display layer is not to be removed from the screen. At the same time, it will figure out how to strengthen the display’s protection.“
(source)
