Medical masks are the most sought out product in China right now. And these masks are in very short supply across the country. So much so that Chinese citizens are flooding retailers, both online and offline, to get hold of a packet. Earlier today, when the Xiaomi Youpin website started selling a fresh batch of medical masks, they received so much traffic that the website crashed.

Xiaomi youpin mask sale downtime

The new batch of medical masks went on sale at 4 PM on the Xiaomi Youpin website today. Due to the excessive demand for the product, the website decided to limit just one packet per user. A packet contains 20 masks and costs 39.9 yuan (~$5.75). It was further discounted for users from the Hubei province, who are at the center of the outbreak.

medical mask xiaomi youpin

However, when the sale went live today, the website received so much traffic that it went down temporarily. Xiaomi Youpin published a statement confirming the downtime and apologized for the same. The online retailer explained that the traffic on its website at the time of sale was beyond their imagination and the server wasn’t capable of handling the kind of traffic it experienced today.

Xiaomi Youpin also promised to bring a fresh batch of medical masks on its website as soon as the new stock arrives.