Xiaomi is known to provide at least 3 MIUI updates to most of its devices. Unfortunately, that isn’t the case with Mi Mix 3 5G as the company’s first 5G smartphone is still running its launch software MIUI 10 based on Android Pie. Though Xiaomi customer support confirmed the handset to get MIUI 12 by the end of October, a new Q&A on Mi Community contradicts it saying “there is no update plans for the 5G variant”.
It is said that Xiaomi did not manage to sell a large number of Mi Mix 3 5G in both Europe and China. As a result, the company seems to have abandoned plans to update it even to MIUI 11 and Android 10.
Therefore, a petition was created on Change.org by an owner of the device urging Xiami to provide MIUI 11 update. A month later, the customer support confirmed direct upgrade to MIUI 12 but based on Android Pie. This brought relief to the users of the handset.
Recently, a post regarding MIUI 12 update for the regular (4G) Mi Mix 3 was posted by the company on Mi Community (via PiunikaWeb). It contains a Q&A at the bottom where a question asks “What about the 5G variant?”
The answer to this question reads, “From the information we have, there is no update plans for the 5G variant. We do not know when an update might come, so kindly avoid raising queries about it. Any key information regarding a possible update will be announced in the subforum.”
This clearly contradicts the statement given by customer support. Unfortunately, since this post is new, we think Xiaomi might have changed its plans for the Mi Mix 3 5G. That means the company’s first 5G smartphone may never receive MIUI 12.
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