After months of delays, Google finally launched the Pixel 4a mid-range smartphone a couple of weeks ago. As if multiple delays for the launch wasn’t enough, the company is creating another issue for the buyers.
In Canada, the company has started sending out trade-in kits to those who have pre-ordered the Pixel 4a smartphone on the launch date. The kit expires a month from when it was dispatched. Those who pre-ordered the phone have an expiration date in the first week of September, after which the old phone loses trade-in value.
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However, the issue with this is that the company will start shipping the Pixel 4a smartphone to the buyers from 10th September, which means that it will reach customers somewhere around mid-September.
So essentially, Google is expecting Pixel 4a buyers to send in their older device even before they receive their newly ordered smartphone. It seems that Google has messed up again with the logistics department given that the trade-in kit has an instruction document that shows how to transfer data from the older device to the new phone.
This seems limited to the Canadian market only because there have not been any such reports from other regions. Ideally, the trade-in kit should be received after the customers have got their hands on the new phone.
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