Sony’s PlayStation 5(PS5) officially went on sale on November 12 in countries like the US, Japan. In fact, retailers are stocking the units in more numbers due to a surge in demand in markets like Europe. However, the next-gen console is yet to officially go on sale in India. Ahead of this, people have started buying the imported units through unauthorized channels. And Sony India thinks it isn’t a good idea.
As reported by MensXP(via Gadgets360), a Sony PlayStation India representative has responded to the request regarding the warranty policies of imported units. He suggests customers to check for the Sony India Warranty Card while purchasing PlayStation products within India. Precisely, the company allows users to claim warranty benefits for Sony India products that are certified by BIS and have a valid Indian Warranty Card.
This suggests that the imported ones won’t be eligible for a warranty inside the country. This is because as quoted by the representative, the Indian retail units that come with a local warranty card are certified by BIS. However, the imported ones aren’t and this negates the policy of Sony PlayStation India. Hence, this sends a clear message to people who are buying non-Indian units as high as ₹90,000 without a warranty.
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Plus, this is a no-brainer as Sony has been following this for earlier generations(PS4) as well. In any case, it is highly advisable to buy Sony PlayStation products from India with the official Indian Warranty card. It is understandable that the console is highly attractive especially after the price announcement. However, as Sony is trying its best to fulfill the user’s demand, decisions like these will only harm the users as they are left out to dry in case of any issue.
Anyway, it’s already been one month since the prices for India were announced but PlayStation 5 hasn’t got an official release date yet. But according to the report, it will be available on official retailers like Amazon, Flipkart, Croma, Reliance Digital, ShopatSC.com, and Games The Shop. Besides, the next-gen console comes with a revamped white and black design, upgraded performance, storage(SSD), and a DualSense Controller.
