In yet another setback for games developer CD Projekt, its highly anticipated game, Cyberpunk 2077 has moved from one controversy to the other since its arrival last week, as it is being reported that it is unplayable on Sony‘s PlayStation PS4, Xbox One, and Xbox One S consoles.
Disappointed gaming fans have therefore accused the developer CD Projekt Red of doing little to provide widely compatible versions of the game, saying that the Cyberpunk 2077 is riddled with unacceptably poor graphics and several game-crashing bugs.
In a swift move to restore confidence, and in response to the outcry, Sony Interactive Entertainment (SIE) has taken the decision to remove Cyberpunk 2077 from the PlayStation Store and has gone further to offer full refunds to those users who purchased the game via its online store.
In a statement, SIE says it strives to maintain excellent customer satisfaction, which standard was breached by the performance of Cyberpunk 2077, hence it is offering a full refund for all gamers who have purchased the game through the PlayStation Store. Sony also said it will be removing Cyberpunk 2077 from PlayStation Store until further notice.
Sony, with this move, also prevents PS4 Pro and PS5 users from further purchasing the game digitally, even though these versions are far more stable.
CD Projekt has tendered its apologies for the stated problems users of Cyberpunk 2077 on PS4 and Xbox One faced and has promised to fix all issues and improve the overall experience.
The developer also stated that all efforts are in place to bring Cyberpunk 2077 back to the PlayStation Store as soon as possible, stressing that all earlier purchased physical and digital copies of the game will continue to receive technical support and updates as part of the improvement strategy for a better user experience for the game.
CD Projekt has also stated that there are no plans to pull out Cyberpunk 2077 from the Xbox digital store.
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