Microsoft is expanding the support for repairing its PCs and in the latest move, the Redmond-based technology giant is making it easier for technicians to repair PC by offering more parts of Surface devices.
From next month, commercial customers will be able to purchase a wide range of spare parts from Microsoft and the organizations will be able to order spare parts through authorized Surface device resellers.
Making the announcement, Microsoft said, “We have a longstanding commitment to maximize product life, minimize waste, use more renewable resources, and improve the modularity, reparability, and recyclability of our devices—including our packaging.”
The company added that it is working with industry partners to make available more repair options that ensure the quality of repairs, safeguard consumer’s privacy and security, and help protect consumers from injury.
Microsoft Surface devices are pretty difficult to repair but the company seems to be responding to the user complaints and is improving the repairability of its devices. For instance, the Surface Laptop 3 has a repairability score of 5/10 by iFixit which is a significant improvement over Surface Laptop and Surface Pro 7, which scored 0 and 1 points out of 10, respectively.
With the expansion of available spare parts, it will be a bit easier to repair the Surface devices. Microsoft adds that previously released spare parts are only available in the United States. The company also recommends that skilled IT technicians perform any repairs on the company’s devices, which makes sense, given the difficulties involved in the process.
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