A compatibility issue or a bug is preventing DJI apps from performing as intended on the Google Pixel 6 series, leading to some DJI devices becoming virtually unusable.
Pixel 6 and Pixel 6 Pro owners have reported that the latest versions of the DJI Fly and Mimo apps currently suffer from an issue that prevents live previews from displaying at all. Instead, all the users get to see is a black screen. The controls and other elements are still visible and work as intended but the live image fails to show up completely.
For DJI drones, the issue is a dealbreaker considering Pixel 6 owners are left with no way to see from the POV of the drone and thus control it accordingly. Framing a shot or marking a target becomes impossible too. Action 2 or Pocket 2 owners, on the other hand, are a little better off in this regard as the issue is only an inconvenience that makes it harder to get the best possible shot.
Android Police has confirmed that the DJI Fly app works just fine on Pixel 4 XL running Android 12. Therefore, it isn’t difficult to establish that the issue is indeed an incompatibility problem affecting the Pixel 6 series, likely due to the new Tensor chip.
There is no error. It just shows a black screen instead of the video feed. See all the responses in the community threadhttps://t.co/RyEl2kDsOT pic.twitter.com/F1TYCmAQpV
— Josh Dunn (@jdmaxima89) November 8, 2021
However, there are also some complaints suggesting that the issue may also affect the Galaxy S21, although it could be possible that something else is at play in this case.
Regardless, in view of the ever-increasing complaints on DJI’s public forum, moderators have confirmed that it’s a known issue and that DJI is working to fix the issue. Also suggested was to use devices other than the Pixel 6 series in the meantime.
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