Back in July 2021, OnePlus launched the Nord 2 midrange smartphone in India. Since then, there have been multiple reports of the device catching fire and even causing severe burns and injury to the victims. So far, the company has cited damage through external force in a majority of the cases.
Now, reports have emerged of another OnePlus Nord 2 device exploding while the user was on a call.
@OnePlus_IN Stop promoting/introducing new phones and start working on your existing products.
My brother’s phone One Plus Nord 2 burst out suddenly while he was talking on phone.
Portions of melted metal got clinged on his palm and face.
We will get this reported shortly. pic.twitter.com/x1pVoDosZM— Lakshay Verma (@lakshayvrm) March 26, 2022
The incident was first reported on March 26, 2022. According to Twitter user Lakshay Verma (@lakshayvrm), the device exploded in his brother’s hand while he was on a call. The explosion caused melted metal fragments to cling to the user’s palm and face.
In a deleted tweet, Lakshay documented that he and his brother went to the OnePlus service center in CP (Connaught Place, New Delhi) to seek resolution on the matter. The service center reportedly asked the affected party to with for 2-3 days, following which they called Lakshay to collect the burnt device since they can’t do anything in the matter.
Looking at the pictures provided in the tweet, the phone is completely damaged and beyond repair. The blast appears to have happened around the left edge of the phone, which is where the phone caught fire in earlier cases as well.
A 91mobiles report states that the victim has filed a case against OnePlus at the consumer court after not getting a proper response from the company on the incident. So far, it appears that OnePlus has kept quiet on the matter after initially directing the Twitter user to contact the company over DMs so they could ” look into the claim.”
This incident is just the latest one in a long line of reported cases of the OnePlus Nord 2 exploding. Users of the OnePlus Nord have shown concern over the incident stating they are “scared” that their device might explode. Stay tuned for more updates on this latest incident.
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