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Nvidia had just recently announced its RTX 4000 series of graphic cards, with the RTX 4090 being the top end model that came with some impressive performance bumps over the last generation. However, it seems that some of that high performance comes at a cost.

According to a Tom’s Hardware report, Team Green is currently investigating a report from a couple of RTX 4090 GPU buyers. Apparently, a Gigabyte RTX 4090 shared his problem on Reddit, which another user also claimed to have faced. The issue in question is the adapter cable being burnt and melted. For those unaware, the RTX 4090 is provided with a connection for an ATX 2.0 PSU (4 x 8 pin to 16 pin). The original Reddit post even shared pictures of the burnt cables, which had clearly been melted to a point that made them unusable.

Nvidia

On the other hand, the other RTX 4090 owner had an ASUS TUF Gaming OC card. The second user stated that “I was having a gaming session few hours ago, playing Black Desert with my dungeon party. All the sudden the screen went black and all the fans started spinning at 100%. Powered off the machine and after some inspection noticed that the power adapter was damaged.” Tom’s Hardware reached out to Nvidia for a statement, and got the following response: “We are investigating the reports. We are in contact with the first owner and will be reaching out to the other for additional information.”

Interestingly enough, this news is also somewhat similar to the Nvidia Titan Ada GPU that we had covered before, which suffered from a melting issue with PSUs. As of right now, there have only been two such reports where the cable actually melted, at least on Reddit that is. However, we can see that the graphics card maker is already working on finding the root cause of this issue. There is a chance that this was just a very unlucky incident, or perhaps the cables were mounted incorrectly, or other issues with the PC setup. Although, this is just speculation at the moment so take it with a pinch of salt.

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