A new report from GreenSmartphones has revealed that Android users encounter fewer usability issues than their iOS counterparts, suggesting Android may be a more intuitive operating system. The report analyzed search engine data, tracking the number of times users of both systems searched for help with basic operations such as screen recording, screenshots, and location sharing.

Android

Debunking Myths: Android vs. iOS in Common Operations

The findings indicated that iPhone users in the United States searched for assistance with these basic functions approximately 358,000 times per month, a staggering 58% more often than Android users. In particular, the largest discrepancy was seen in searches for “how to erase all content and settings,” with iOS users searching six times more frequently than Android users.

The survey compared 12 common operations, and Android outperformed iOS in ten out of these twelve areas, with fewer users needing to look up instructions. Android only fell behind iOS in taking screenshots and scanning QR codes, where iOS appeared more intuitive to users.

Android vs iOS usability

On average, there were 226,000 monthly searches made by Android users for help with basic tasks compared to 358,000 for iOS users, a difference of 58.41%. This is despite the nearly equivalent user base size for both operating systems in the U.S.

Although the longstanding debate over the superiority between Android and iOS continues, with arguments for Android’s flexibility and customization against iOS’s speed and long-term security, this study suggests that Android may be easier for the average user to operate.

The research was based on analyzing Google search volume in the United States over the previous 12 months and used the same keyword format for both operating systems to maintain consistency.

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