Samsung and Best Buy are facing a class action lawsuit in the US over allegations that certain Samsung QLED 4K TVs do not possess advertised features. The lawsuit, filed by Ray Kim Law in California Central District Court, claims that Motion Xcelerator Turbo+, FreeSync, and HDMI 2.1 ports are missing from some of the TVs sold by the company and the retailer.

Samsung Electronics

The Missing Features: Motion Xcelerator Turbo+, FreeSync, and HDMI 2.1 Ports

The lawsuit highlights the absence of Motion Xcelerator Turbo+ in select QLED TVs, which is a feature designed to enhance the frame rate of content by inserting new frames between existing ones. This feature ensures smoother playback and a more fluid viewing experience. Additionally, the missing FreeSync technology, developed by AMD, which synchronizes the refresh rate of the display with the content’s frame rate to eliminate screen tearing and juddering, has also been cited.

Another advertised feature absent from some models is HDMI 2.1, the latest version of HDMI. HDMI 2.1 supports higher resolution and frame rates, allowing for the transmission of content with up to 4K resolution at 120 frames per second or 8K resolution at 60 frames per second. Even TVs with a 60Hz refresh rate typically come equipped with HDMI 2.1 ports, as it has become a common industry standard.

As of now, specific details regarding the affected Samsung QLED 4K TV models have not been disclosed. It is expected that further information will emerge in the coming days as the story unfolds. For prospective Samsung TV buyers, it is advisable to verify the presence of advertised features before making a purchase.

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