Samsung is the world’s largest smartphone manufacturer, selling millions of new devices every quarter. The company stands out for its high-quality hardware components, with a particular emphasis on its displays. However, when it comes to devices, software is as important as hardware, and the Korean tech giant lags behind in this regard. For instance, in recent days, some Galaxy device users have been experiencing a Samsung Messages error that prevents them from using the app. Now, the company is addressing this issue by explaining how to fix the recent ‘harmful app’ error in Samsung Messages. Here are the details…
Samsung Provides a Solution to the Recent ‘Harmful App’ Error in Samsung Messages T
In recent days, many Galaxy users worldwide have been frustrated by a ‘harmful app’ error in Samsung Messages. It appears that this error was triggered by a temporary problem with Google’s systems. Although it has been fixed, some Galaxy device users might still be facing this issue. Samsung has offered a solution for them. But before we delve into the solution, let’s take a look at what caused this error.
The issue of the Samsung Messages app being marked as harmful due to a device security problem popup has been attributed to a temporary outage on Google’s servers, and it has since been resolved for normal use. If users previously chose to stop using harmful apps through Play Protect, they are advised to reset the app settings, ensuring that their existing app data remains intact.
This reset action affects various app settings, including stopped apps, blocked notifications, apps with restricted data usage when not in use, and permission restrictions. So, if your Messages app is still not functioning correctly, Samsung recommends resetting app preferences
- To reset app preferences, go to the Settings app on your Galaxy device.
- In the “Apps” section, tap the three-dot menu in the upper-right corner.
- Select “Reset app preferences” and confirm by tapping “Reset.”
- This action resets preferences for disabled apps, notification restrictions, background data restrictions, and permission restrictions.
- Importantly, your existing app data will not be deleted.
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