In a recent interview with The Verge, Eric Yuan, founder of the popular video conferencing platform Zoom, discussed his vision for the future of video conferencing and a novel concept – digital twins for meetings.
Eric Yuan envisions Zoom going up against Microsoft and Google soon
Yuan, who previously worked at Cisco before launching Zoom with the goal of simplifying video conferencing, now aspires for Zoom to evolve beyond just a video conferencing platform. He envisions Zoom competing with tech giants like Microsoft and Google in the realm of enterprise software, offering a comprehensive suite that includes document collaboration, email services, and chat functionality alongside video conferencing.
The interview highlighted Zoom’s significant investment in Artificial Intelligence (AI) – a trend prevalent across various industries. Yuan believes AI holds immense potential for the workplace, particularly through the creation of “digital twins.” These AI-powered avatars could represent users in Zoom meetings, potentially even making decisions on their behalf while the user attends to more pressing matters.
However, Yuan emphasizes the importance of user control over these digital twins. He envisions a scenario where users can train them to exhibit different characteristics depending on the meeting context. For example, a user could have a digital twin tailored for sales presentations and another for technical discussions. While acknowledging the inherent uncertainties in AI development, Yuan remains confident in the eventual realization of this technology.
It’s worth noting that Zoom has already addressed user concerns around AI development in its terms of service.
(Via)
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