Samsung’s Galaxy Z Fold 6 saw a rocky launch as many had problems with the lack of upgrades in its latest foldable phone offering. But the issues didn’t stop there, as early buyers soon found that the paint on the expensive phone has already started peeling off. Samsung has finally responded to this issue and guess who’s fault it is? According to the company, it’s the user’s fault since you might have been using a third party charger.
1. Samsung Galaxy Z Fold 6: What’s the Paint Peel Issue?
To recall, some owners of the Galaxy Z Fold 6 found that the paint on their new phones was chipping off. These complaints made the rounds online and many believed it was due to inferior build quality. However, Samsung finally took to its official website in Canada, UAE, and the UK to say it’s not their fault.
2. 3rd Party Chargers are the problem
In the official statement, the brand claimed that the issues with Galaxy Z Fold 6’s paint job are due to third party chargers. Samsung claims that the high speed on these unofficial chargers causes this issue since they are not properly grounded. This can affect the anodized finish of the Galaxy Z Fold 6, which delaminates the paint.
Samsung adds that the current leak when holding the phone while using third party chargers is the problem, not the foldable phone’s build quality. Furthermore, it claims that the EMS (Electrical Muscle Stimulation) massagers powered by a phone can lead to paint related issues as well. This is demonstrated in diagrams on the official website.
3. So what can the Galaxy Z Fold 6 owners do?
Samsung is suggesting that users should only stick to the official Samsung charger or a Qi wireless charger from a recognized brand. However, this paint peeling issue because of chargers doesn’t come as a shock since Samsung stopped shipping its chargers in most of its smartphones from mid to flagship ranges.
The entire point of removing chargers was to save on electric waste, so some users might simply be using older chargers from different phones. Plus, this problem only affected the Galaxy Z Fold 6 and none of the older Z series models. This is the first time Samsung has used a matte finish on its foldable phone. But because it even mentions Qi wireless chargers as well, there might be more to this issue.
