Oppo’s latest flagship phone, the Find X9 Ultra, is running into an unexpected camera issue just weeks after launch. Some users are reporting that white objects in videos sometimes end up looking pink or magenta, especially when using certain camera modes.
The issue started gaining attention on Chinese social platforms during the May Day holiday. Some users noticed white clouds appearing pink in recorded footage, while others showed examples where buildings, tiles, or clothing suddenly shifted color after switching zoom levels.
One clip circulating online shows the phone displaying a white building normally in the live preview, only for parts of it to turn noticeably pink when moving to 2x zoom. According to users, the problem seems to happen more often on the main and ultra-wide cameras. Switching to the telephoto lens apparently reduces or completely removes the tint in some situations.
People have also tried restarting the phone, but the issue keeps coming back, which points more toward image processing than hardware failure.
Oppo customer service has since acknowledged the problem and confirmed it is a known software bug affecting the Find X9 Ultra. The company says they have already identified the cause, and a fix is planned through an OTA update expected later this month.
The timing is not ideal for Oppo, especially since the Find X9 Ultra was marketed heavily around camera quality and Hasselblad color tuning. The phone launched with a strong focus on professional imaging features, so users spotting obvious color problems this early has naturally raised some concerns online.
To Oppo’s credit, the company seems to have responded fairly quickly. While there is still no broader public statement, customer support is already telling affected users that a software update is on the way.
Software bugs around camera tuning are not exactly rare on new flagship phones, particularly ones using aggressive computational photography.
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