Add GIZMOCHINA as Preferred Source on Google
If you’ve got a Galaxy A57 and the One UI 9.0 update is sitting there waiting to be installed, maybe give it a miss for now.
Early reports are coming in that the new update (the big Android 17-based one) is leaving some phones struggling to start up properly. What should have been a normal upgrade is turning into a headache for a chunk of owners.
The problem started showing up once Samsung began rolling out the stable One UI 9.0 version outside South Korea. Over there the phone is called the Galaxy Quantum 7 and it got the update earlier without the same wave of complaints. The European and other international versions have been a different story.
According to people on Reddit and X, the issue seems tied to an XML file error. Affected phones can get stuck showing an error screen, sometimes “Access Denied”, sometimes just a raw XML document tree, and they won’t get past the One UI 9 intro or setup screens.
The good news is it’s not happening to everyone. Plenty of A57 owners have updated with no issue at all. The bad news is there’s no way of knowing in advance whether your phone will be one of the unlucky ones.
Samsung hasn’t put out any detailed statement yet about what’s causing it or when a proper fix is coming. Until they do, the general advice from the community is pretty simple: if you haven’t updated yet, wait.
If you’re already stuck, a few people have found a temporary workaround that got their phones working again:
- Hold the Power and Volume Down buttons together until the power menu appears.
- Long-press the Power Off option until the Safe Mode prompt shows up.
- Choose Safe Mode and let the phone restart.
- Once you’re in Safe Mode, just restart the phone normally.
A number of users say doing this once was enough to get past the error and back to normal use. It’s completely unofficial though, so results can vary. Right now, the new features probably aren’t worth the risk of ending up with a phone that won’t boot properly.
Don’t miss a thing! Join our Telegram community for instant updates and grab our free daily newsletter for the best tech stories!
For more daily updates, please visit our News Section.
(Source: Reddit | @fahadalijaved on X)
Comments