The Xiaomi Mi TV 4 55″ launched in India in early 2018 as the world’s thinnest TV at 4.9mm thickness. The company even advertised it to be thinner than a coin. Priced at ₹39,999 (increased to ₹44,999), it was the most expensive product from the brand for the Indian market at that time. But the TV was left out for Android TV update, which is even available for cheaper models launched alongside it. But now, it seems like the update is indeed coming for this model after over 2 years from its release.

Customer service reveals Android TV update for Mi TV 4 55″

A user shared the screenshot of his chat with Xiaomi India Customer Service. He asked if the Mi TV 4 55″ would receive Android TV update. To his surprise, the executive replied the developers on working on it and will be rolling out in phases after testing.

Hearing this, the user was puzzled and asked if the executive is really talking about Mi TV 4 55″ since most of the users have lost hope. To this, the executive simply replied ‘Yes’ confirming the fact from his side.

Anyway, we would like you to take this information with a pinch of salt. Because information from customer service executives is always not accurate.

Sub-standard software support for Mi TVs in India

Xiaomi entered the smart TV market of India with the launch of Mi TV 4 55″ and Mi TV 4A 43″ / 32″ in early 2018. These TVs ran AOSP Android with PatchWall interface on top of it for content aggregation.

Later, in the same year, the company launched new TV models powered by Android TV platform with support for Google services like Play Store, Chromecast, YouTube, and Google Assistant. During the launch, Xiaomi promised to update Mi TV 4A 43″ and 32″ to this new platform but did not even mention the premium Mi TV 4 55″.

Users have been requesting for updates for over two years on Twitter and Mi Community. But the company’s executives don’t pay heed to their tweets or community threads.

On the other hand, the update for Mi TV 4A 43″ / 32″ was delayed for over a year and was only rolled out in late 2019. That too, with a lot of bugs like the buzzing of speakers in lower volume levels. Above all, these TVs still don’t support Netflix.

UP NEXT: Xiaomi Mi Box Launched in India, brings 4K streaming for 3,499 INR ($46)

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Because of the newly introduced changes in the import taxes for PCBA (Printed Circuit Board Assembly) as well as the depreciation of the Indian rupee from the start of 2018, Xiaomi has increased the prices of Redmi Note 5 Pro and 55-inch Mi TV 4. The new prices will come into effect starting from May 1 across Mi.com, Mi Store app, Mi Home outlets, Flipkart and offline retailers.

Xiaomi has only spiked the price of 64 GB storage + 4 GB RAM edition of the Redmi Note 5 Pro. It has been selling with a price tag of Rs. 13,999 (~$210). However, beginning from tomorrow, it will be available for buying for Rs. 14,999 (~$225). The 64 GB storage + 6 GB RAM variant of the Redmi Note 5 Pro will continue to sell for Rs. 16,999 (~$255).

The Mi TV 4 (55-inch) was introduced in February with a pricing of Rs. 39,999 (~$601). Starting from tomorrow, it will be selling for Rs. 44,999 (~$676) after a price spike of Rs. 5,000 (~$75). There is no change in the pricing of the other smart TVs from the company. The Mi TV 4A 43-inch and 32-inch are respectively available for Rs. 22,999 (~$346) and Rs. 13,999 (~$210).

The Redmi Note 5, Note 5 Pro and 55-inch Mi TV 4 that were launched in India in February this year have met with overwhelming sales. According Xiaomi’s Global VP and Managing Director for India, the company has been importing a significant amount of PCBAs for Note 5 Pro and Mi TV4 in to order to ramp up their supply. By increasing the manufacturing capacity, the company aims to stock up monthly volume of one million units of Redmi Note 5 Pro. He added that the company has increased the pricing of these two devices as the Indian government has increased the import tax on PCBAs by 10 percent and at the same time Indian rupee has depreciated by around 5 percent.

Read More: Xiaomi To Release Two Android One Devices This Year

Xiaomi has already starting manufacturing various components including PCBAs in India. It is manufacturing PCBAs in collaboration with Taiwan-based Foxconn at the units in Sriperumbudur, Tamil Nadu. Jain claimed that the company is aiming to ramp up its production completely by the third quarter of this year. Hence, it seems that there is a hope that the company may reduce the price of these devices by the end of this year.

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