The Xiaomi Mi TV 4 55″ launched in India in early 2018 as the world’s thinnest TV at 4.9mm thickness. The company even advertised it to be thinner than a coin. Priced at ₹39,999 (increased to ₹44,999), it was the most expensive product from the brand for the Indian market at that time. But the TV was left out for Android TV update, which is even available for cheaper models launched alongside it. But now, it seems like the update is indeed coming for this model after over 2 years from its release.

Mi TV 4 55 India

Customer service reveals Android TV update for Mi TV 4 55″

A user shared the screenshot of his chat with Xiaomi India Customer Service. He asked if the Mi TV 4 55″ would receive Android TV update. To his surprise, the executive replied the developers on working on it and will be rolling out in phases after testing.

Mi TV 4 55 Android TV Update Customer Service Chat

Hearing this, the user was puzzled and asked if the executive is really talking about Mi TV 4 55″ since most of the users have lost hope. To this, the executive simply replied ‘Yes’ confirming the fact from his side.

Anyway, we would like you to take this information with a pinch of salt. Because information from customer service executives is always not accurate.

Sub-standard software support for Mi TVs in India

Xiaomi entered the smart TV market of India with the launch of Mi TV 4 55″ and Mi TV 4A 43″ / 32″ in early 2018. These TVs ran AOSP Android with PatchWall interface on top of it for content aggregation.

Later, in the same year, the company launched new TV models powered by Android TV platform with support for Google services like Play Store, Chromecast, YouTube, and Google Assistant. During the launch, Xiaomi promised to update Mi TV 4A 43″ and 32″ to this new platform but did not even mention the premium Mi TV 4 55″.

Users have been requesting for updates for over two years on Twitter and Mi Community. But the company’s executives don’t pay heed to their tweets or community threads.

On the other hand, the update for Mi TV 4A 43″ / 32″ was delayed for over a year and was only rolled out in late 2019. That too, with a lot of bugs like the buzzing of speakers in lower volume levels. Above all, these TVs still don’t support Netflix.