Earlier this month, we reported on Google Pixel 6 series network issues worsening post the December 2021 update. Now, Google has officially addressed the issue and given an expected timeline for a future patch that will fix the problem.

According to a new note published by a Pixel Community Manager, Google paused the December software update to Pixel 6 and Pixel 6 Pro devices after users reported calls dropping and disconnecting randomly. The Pixel team has now identified the issue and is working on a fix that will arrive sometime in late January along with all the bug fixes and features that were originally planned in December.

The late December fix timeline may not be satisfactory for all, hence Google has suggested a fix for customers who have already received the December fix and are struggling with the network issues. The search giant has advised these customers to revert back to the previous software version using the Android Flash Tool and perform a factory reset.

However, this solution will result in the loss of any data that has not been backed up and all the usual inconveniences that come with a factory reset of a smartphone. Additionally, you will temporarily lose access to all the bug fixes, features, and security patch that came with the December 2021 Pixel Feature drop.

At this point, it is a choice between the lesser of two evils that the Pixel 6 owners will have to make. As for the update, Google has stated that it is expected to roll out around late January but it can even arrive in the first or second week. So stay tuned as we will be keeping an eye on any notable developments.

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Multiple Google Pixel 6 and Pixel 6 Pro users have taken to Reddit to complain that their phone randomly loses mobile network service, even as their older device had no such issues.

The issue doesn’t seem limited to a particular region or carrier as Pixel owners from the US, Canada, and other parts of the world are reportedly facing it (via Android Police). The phone usually recovers from the signal drops on its own but several users have also complained that when the mobile network is lost, the only way to get it back is by rebooting the device.

Complaints aren’t limited to Reddit though as there’s another thread on the official Pixel Phone Help forums with over 130 replies. Here, several reports have interestingly stated that the network drop issues started for them only recently, meaning that the problem could also be something triggered by a recent update.

While several users were able to actually get replacements after contacting Google, doing so isn’t really guaranteed to fix the issue as several of such have observed that the problem continues on the replacement unit. Google support also recommended users perform a network reset on their Pixel 6, which doesn’t seem to help at all either.

What did help though was getting a SIM card replacement from their carrier for some. Several other users reported that turning off “Adaptive Connectivity” from the Settings menu fixed the problem to a large extent.

Regardless, a definitive solution for the signal drop issue on the Google Pixel 6 series is still awaited. With no official acknowledgment from Google yet, it is near-impossible to ascertain the cause. Still, if the issue isn’t software-related, then the Pixel 6’s antennas could be the one to blame.

We previously highlighted with a Pixel 6 disassembly story how the phone has only a single antenna for mmWave 5G. An on top of that, its position isn’t exactly optimal either, as its placement is sure to be interrupted when holding the device in the landscape mode.

Either way, we hope that Google will soon be clarifying the matter.

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