Huawei P30 Pro has garnered a lot of attention globally as well as in India, all thanks to its powerful camera setup. Given the phone’s popularity in India, Huawei is now looking to offer special services to its premium customers. The company has announced a VIP customer service facility for its ultra-premium smartphone users, the Huawei P30 Pro and Mate 20 Pro earlier today.
One of the highlights of Huawei P30 Pro‘s VIP customer service is free pick up and drop service at your doorstep. Further, the company promises faster repair turnaround times for the above-listed premium smartphones. There’s also a dedicated IVR on its toll-free number. Other premium services offered include VIP support staff at contact centers and token-free entry at its exclusive customer service centers.
“Customer delight and satisfaction forms the core of our very DNA, be it in terms of product innovation or service delivery. The VIP service is yet another step on our part to provide the best-in-class service to our esteemed consumers across India. The offer is applicable for all variants of the Huawei P30 Pro devices, irrespective of the purchase method, online or retail. Also, as long as the customers have purchased the specific device model, they are eligible to avail the VIP services within the specified warranty period.” adds Tornado Pan, Country Manager (Huawei Brand), Consumer Business Group, Huawei India
All of Huawei’s exclusive service centers are equipped to provide this VIP customer service to P30 Pro and Mate 20 Pro customers in India.
It’s good to see Huawei taking care of its customers in India. Both the P30 Pro and Mate 20 Pro are premium smartphones that also demand a premium price tag. The P30 Pro was launched in India for more than $1000. Adding this level of VIP service should further help the company improve its brand perception in the country.
