The hits keep on coming for Huawei. After the infamous ban hit, numerous Huawei suppliers and partners around the world have ended relationships with the company. Now, you might not even be able to ship a Huawei phone reliably. PCMag tried to mail a P30 Pro from the UK to the US, and it was returned to sender because of the ongoing legal drama.
PCMag’s UK office had the P30 Pro on hand, and the New York office needed it. If this were any other phone, it would be a simple matter to ship it. However, PCMag’s staffer filled out the shipping form honestly and listed the phone’s model. The package left the UK via Parcelforce, a part of the Royal Mail system. FedEx got the package in the US, and five hours later it was back in the UK with a note blaming the US government action against Huawei.
Following that, a FedEx customer service agent said this:
“On May 16, 2019, Huawei Technologies Co., Ltd. and 68 of its global affiliates were included on the ‘Entity List’ which sets out a list of certain entities that US companies are restricted from doing business with. My apologies for the inconvenience this has caused you.”
A representative from Huawei replied to the conversation on Twitter, saying that FedEx has a “misinterpretation” of the executive order and entity list. We’re fully in agreement with Huawei on this one. There doesn’t seem to be any legal reason FedEx couldn’t deliver a Huawei phone. This is just an example of extreme risk avoidance—FedEx wants no part of something that has the word “Huawei” on it.
This is especially frustrating when you consider that UPS has no such problems with delivering Huawei devices. According to a company spokesperson, “There is not a general ban on shipping Huawei devices between United Kingdom and United States locations,”. UPS only prohibits shipping products to “69 selected Huawei locations,” all outside the US. In addition to this, all these countries are in a list in the May 21 issue of the Federal Register.
Neither FedEx or Parcelforce have given an official comment/response to this incident. It’s a real shame, and simply not very fair to Huawei or consumers. This really shouldn’t even be an issue, it’s ridiculous that we even need to mention it. We really hope FedEx does something to correct this in the future, as it stands it’s just annoying for consumers.
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