The coronavirus outbreak in China is serious. And the Chinese government is desperately trying to control its spread in the country. A lot of retail stores and offices are closed throughout China and those who are open are taking precautionary measures to ensure the safety of their employees and customers. After we reported how Xiaomi had employed temperature checks and compulsory masks for its offices in the country, Asus announced today that it’s launching contact-less after sales service to its customers in the market.

Asus Store
Asus Store Source: Wiki

Asus sells a wide variety of computer peripherals, PCs, laptops, and even smartphones like the ROG Phone 2 in China. The brand operates a number of service centers across the country and recently it launched a special contact-less service facility to its customers. In addition to disinfecting its service center locations and ensuring its engineers wear masks and disposable gloves, the brand is offering contact-less service to both on-site repairs and products sent in for repairs from customers.

Asus service center in China
Asus service center in China Source: CnBeta

Finally, Asus announced that if a device warranty is ending between January 20 and February 9, 2020, it will get extended due to the extraordinary circumstances created by the coronavirus outbreak.

 

(Via)