Recently in India, the government has taken proactive steps to curb the spreading of the new strand of Coronavirus. The viral outbreak has been deemed as an epidemic and various districts and states within the country are seeing complete lockdowns. However, delivery services like Amazon, Flipkart, Zomato, Swiggy and more will still continue operations during this time. Although, delays may be faced.

For those unaware, a new strand of Coronavirus had started spreading in China at a rapid rate. Since then, confirmed cases of the viral infection has been found in upwards of 170 countries. As of right now, India is currently working on combating the virus and the foremost step being undertaken is to stop the number of cases from growing. Thus, the Indian government had imposed a lockdown in 75 districts, making staying and working from home almost mandatory with only essential service being allowed to remain open.

However, a government order has declared that such e-commerce platforms are also categorized under essential services. Meaning, Amazon, Flipkart, Zomato, Swiggy, Bigbasket, Grofers, and more will still continue their respective delivery services. Since the number of people being confined to their homes has increased, so has the number of online orders by a significant margin. Thus, the case of unavailability and longer delivery times has also become a common occurrence at the moment.

According to an Amazon spokesperson, “We are watching this situation closely with a focus on the safety of our teams and ensuring we can meet customer promises. We are closely following guidance from local authority and international organizations as this situation progresses.” So it can be assumed that proper safety measures are being undertaken during this period.

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Notably, Amazon has set up a $25 million fund to help its delivery partners which are also facing challenges in the period of the viral outbreak. Even local competitors like Flipkart has been casing issues, while food delivery services like Zomato and Swiggy are currently working on ensuring safety first and foremost. Although, only time will tell how the situation plays out in the end.

 

(Via)