Reports emanating from Apple‘s support online communities have quoted many iPhone 12 series owners saying that the new iPhone models might be having difficulties connecting to 4G and 5G networks. The problem has not yet been fixed by Apple as of the start of this week.
According to the concerned phone users (via), their iPhone 12 models usually lose all signal bars and the message on the display says “Your iPhone is not Activated.” This problem occurs on both 4G LTE and 5G networks and toggling Airplane mode on and then off will usually restore the connection. Others said that they had to restart their phone or remove and replace their SIM card to get their phone to sync with their carrier’s network.
Apple iPhone 12 series users also voiced the problem on Reddit, with suddenly dropped signals being observed at short intervals. The only regular solution under such circumstances, that works to restore service is to reboot the phone, as claimed by one of the users.
Network carriers Verizon and AT&T seem to be most affected by this bug with some users seeing their iPhone lose signal whenever there is a switch of towers. The problem was also reported by some users outside the US. For example, an Australian iPhone 12 Pro owner said that “I have the same problem on Vodafone in Australia. After coming from an iPhone 11pro to iPhone 12 pro. My new phone just loses service completely sometimes and in some instances just shows 3G. I haven’t seen 3G for many years but now I find myself dropping to 3G more often than not – or no service completely”.
Users of the four iPhone 12 models have experienced a few problems with the phone. In November, it was discovered that the display on some units was glowing green and gray. In response, Apple told technicians not to service those units having this problem. Rather, iPhone owners should regularly update their devices. Therefore, we should expect a software update soon, and it is hoped that the present signal glitch might also be fixed with the software update.
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